There are newer employer reviews for Metavante

Helpful (1)

Learned a lot of entry level technical and call center skills that are universal for career advancement.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Technical Support Specialist in Milwaukee, WI
Former Employee - Technical Support Specialist in Milwaukee, WI

I worked at Metavante

No opinion of CEO
No opinion of CEO

Pros

They have excellent training and reference resources for your day to day job. You'll learn a lot about banking, payment processing, technical troubleshooting, bill pay, tax services, and call-center customer service. All of those skills combined for one job looks good on a resume.

Cons

It's a lot to learn in a stressful environment for little pay. There's no good incentive programs or bonuses for the hard work that's put in to managing the phone lines and irate customers. Also, it's a 24/7 operation center, so schedules aren't always flexible.

Advice to Management

It would be nice if the management team did occasional meetings with their teams to open up the line of communication.

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  1. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Analyst in Milwaukee, WI
    Current Employee - Senior Analyst in Milwaukee, WI

    I have been working at Metavante

    No opinion of CEO
    No opinion of CEO

    Pros

    Job security as company still meeting numbers

    Cons

    too many layers to be able to noticed and gro within the company.

    Advice to Management

    Have 36 degree review process to rate managers as well. Managers get full freedom to make their own rules that may get company in trouble

  2. Helpful (1)

    Nice atmosphere - very challenging assignments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at Metavante

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Good people around - knowledge galore
    - 100% 401k match
    - Very flexible working hours and work from home policy

    Cons

    - Career progress challenging - Limited roles for progress in technical, functional or even QA roles
    - Demanding work - Might have to work on weekends also

    Advice to Management

    - Great Leadership. Had full faith that this would become a global company, however shouldn't have merged with FIS. Not sure how the culture will change now.

There are newer employer reviews for Metavante

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