MetroPCS

  www.metropcs.com
  www.metropcs.com
There are newer employer reviews for MetroPCS

 

Store Manager of a Metro PCS Authorized Dealer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager in Grand Prairie, TX
Current Employee - Store Manager in Grand Prairie, TX

I have been working at MetroPCS full-time (more than 3 years)

Pros

Easy, educational, and fun at times

Cons

Angry and upset customers, long hours

Advice to ManagementAdvice

Don't take things personally

Recommends
Positive Outlook
Approves of CEO

150 Other Employee Reviews for MetroPCS (View Most Recent)

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  1.  

    Not what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SERVICE ADVISOR in Dallas, TX
    Current Employee - SERVICE ADVISOR in Dallas, TX

    I have been working at MetroPCS full-time (more than an year)

    Pros

    Gained experience with customer service. Learned many skills that I feel will be good in the long run. I get a discount on my phone service monthly for working for MetroPcs.

    Cons

    I am at a franchise of MetroPCS (authorized dealer). I had seen the benefits of working for MetroPCS online and they are not even remotely accurate. I have not gotten a vacation in more than a year of work. I don't get any discounts on the the phones, yet every now and then a discount is given to us if sales of a certain phone are not doing so well. No 401K. No insurance. No bonuses. Crazy hours of work. And above all extremely terrible customers, yet what can you expect from someone that pays less than $100 for cellphone service.

    Advice to ManagementAdvice

    All I could say is check how the franchises treat their employees. If workers don't push so much for sales there must be something wrong, don't you think? We wake up every day and wear the name MetroPCS on our shirts representing a company that in the end seems to never be there when we need it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    management was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Stockton, CA
    Former Employee - Store Manager in Stockton, CA

    I worked at MetroPCS full-time (more than an year)

    Pros

    it was very laid back

    Cons

    management is bad, was there for 2 years and was manager of the store with a lot of responsibilities and was paid $9/hr

    Advice to ManagementAdvice

    get some proper management training

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for MetroPCS

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