135 Employee Reviews (View Most Recent)

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Great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Los Angeles, CA
Current Employee - Anonymous Employee in Los Angeles, CA

I have been working at MetroPCS full-time

Pros

Great communication, very fast evolving

Cons

Limited opportunity for career growth

Advice to ManagementAdvice

na

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for MetroPCS

  1.  

    Store Manager of a Metro PCS Authorized Dealer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Grand Prairie, TX
    Current Employee - Store Manager in Grand Prairie, TX

    I have been working at MetroPCS full-time for more than 3 years

    Pros

    Easy, educational, and fun at times

    Cons

    Angry and upset customers, long hours

    Advice to ManagementAdvice

    Don't take things personally

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SERVICE ADVISOR  in  Dallas, TX
    Current Employee - SERVICE ADVISOR in Dallas, TX

    I have been working at MetroPCS full-time for more than a year

    Pros

    Gained experience with customer service. Learned many skills that I feel will be good in the long run. I get a discount on my phone service monthly for working for MetroPcs.

    Cons

    I am at a franchise of MetroPCS (authorized dealer). I had seen the benefits of working for MetroPCS online and they are not even remotely accurate. I have not gotten a vacation in more than a year of work. I don't get any discounts on the the phones, yet every now and then a discount is given to us if sales of a certain phone are not doing so well. No 401K. No insurance. No bonuses. Crazy hours of work. And above all extremely terrible customers, yet what can you expect from someone that pays less than $100 for cellphone service.

    Advice to ManagementAdvice

    All I could say is check how the franchises treat their employees. If workers don't push so much for sales there must be something wrong, don't you think? We wake up every day and wear the name MetroPCS on our shirts representing a company that in the end seems to never be there when we need it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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