MetroPCS
3.3 of 5 115 reviews
www.metropcs.com Richardson, TX 1000 to 5000 Employees

115 Employee Reviews (View Most Recent)

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Not what it seems

Service Advisor (Current Employee)
Dallas, TX

I have been working at MetroPCS full-time for more than a year

ProsGained experience with customer service. Learned many skills that I feel will be good in the long run. I get a discount on my phone service monthly for working for MetroPcs.

ConsI am at a franchise of MetroPCS (authorized dealer). I had seen the benefits of working for MetroPCS online and they are not even remotely accurate. I have not gotten a vacation in more than a year of work. I don't get any discounts on the the phones, yet every now and then a discount is given to us if sales of a certain phone are not doing so well. No 401K. No insurance. No bonuses. Crazy hours of work. And above all extremely terrible customers, yet what can you expect from someone that pays less than $100 for cellphone service.

Advice to Senior ManagementAll I could say is check how the franchises treat their employees. If workers don't push so much for sales there must be something wrong, don't you think? We wake up every day and wear the name MetroPCS on our shirts representing a company that in the end seems to never be there when we need it.

No, I would not recommend this company to a friend

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Great company to work for

Anonymous Employee (Current Employee)
Los Angeles, CA

I have been working at MetroPCS full-time


Pros: Great communication, very fast evolving Cons: Limited opportunity for career growth Advice to Senior Management: na Yes, I would recommend this company to a friend More

  • Culture & Values
         
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Store Manager of a Metro PCS Authorized Dealer

Store Manager (Current Employee)
Grand Prairie, TX

I have been working at MetroPCS full-time for more than 3 years


Pros: Easy, educational, and fun at times Cons: Angry and upset customers, long hours Advice to Senior Management: Don't take things personally Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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MetroPCS – Why Work for Us?

Free from limitations. Free to do more. At MetroPCS, we look for great people to bring their best to the job. It’s how we intend to keep on reinventing the wireless industry. As one of the nation’s leading providers of… Full Overview

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