MetroPCS

  www.metropcs.com
  www.metropcs.com
There are newer employer reviews for MetroPCS

 

Nice co-workers, but too many CRAZY customers!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Key Holder in San Francisco, CA
Former Employee - Key Holder in San Francisco, CA

I worked at MetroPCS full-time (more than an year)

Pros

I worked for them before they merged with T-mobile and I always enjoyed my experiences with upper management. The company provided a lot of training and employee expectations were very clearly stated.

Cons

The customers were CRAZY! My life was threatened on multiple occasions and we had to have a security guard on duty at all times because of all the insane people that visited the store.
There was a lot of micromanaging (about 1/3rd of the employees were "managers."

Advice to ManagementAdvice

Stop micromanaging.

Positive Outlook

148 Other Employee Reviews for MetroPCS (View Most Recent)

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  1.  

    I came in the begining when it first opened up in new york city

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Brooklyn, NY
    Former Employee - Key Holder in Brooklyn, NY

    I worked at MetroPCS full-time (more than an year)

    Pros

    Great paycheck salary plus commission. Mangement team will train you and show you the ropes. You will meet alot of people and go to alot of meeting about the discontinued products and new product promotions. It easy to get to know they other employees because they transfer you alot about store to store.

    Cons

    Mangement is disorganized, lack of communication, work about of hours. Have to put of with corporate problems. Not alot promotions within. The dont really care about they employees.

    Advice to ManagementAdvice

    get it together.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Was cut loose without warning after being told repeatedly my work was very good, then stepped on unknown/hidden landmine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Richardson, TX
    Former Employee - Senior Business Analyst in Richardson, TX

    I worked at MetroPCS as a contractor (less than an year)

    Pros

    Decent corporate office in Richardson. Some good people.

    Cons

    Much change and uncertainty due to acquisition by T-Mobile. Lots of politics like is typical in IT and in Telcos.

    Advice to ManagementAdvice

    Get over your insecurities and politics. Wake up and reward good ideas and good performance. (or just keep messing things up and then hop jobs as Telco execs and mgrs. often do).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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