There are newer employer reviews for Metrohm USA

3 people found this helpful  

An excellent company to work for with many long term satisfied employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Representative in Los Angeles, CA
Current Employee - Sales Representative in Los Angeles, CA

I have been working at Metrohm USA

Pros

Co-workers are amoung the best people I've ever met. The environment is stimulating and resourceful. There is a great deal of help and support from headquarters which houses a team of knowledgeable, friendly associates. The benefits and compensation opportunity are the best that I have experienced in my 31 year career in this industry. The company provides all materials and resources necessary for successful completion of each individual's goals. Industry, application, technical and service expertise is abundant and of the highest caliber.

Cons

Upper management lacks critical experience. Important decisions are delayed at times with little or no insight to macroeconomic implications. The company has recently undertaken a major move and reorganization which caused a some what less than desireable transition.

Advice to ManagementAdvice

Improve communication from employees. Acknowledge the knowledge and expertise available from field and subordinate personnel.

Recommends

2 Other Employee Reviews for Metrohm USA (View Most Recent)

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  1.  

    One of the worst jobs of my 35 years in technical sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytical Systems Sales in Southern, LA
    Former Employee - Analytical Systems Sales in Southern, LA

    I worked at Metrohm USA full-time (more than an year)

    Pros

    Great products, well known in the industry, Tech Support really trying to support field sales and customers.

    Cons

    Technical training is essential due to the complexity of the automated chemistry systems but VERY little training is given to the field sales reps. It is learn on the job, sink-or-swim. Responsibilities are on overload including manning shows, sales meetings, travel, quoting complex systems, data entry on customer info, installations, user training, and on-site service. Parts are often missing, wrong parts are sent to rep, and lack of support from Area Managers. It is a big blame game by Management. They ignore their own short comings.

    Advice to ManagementAdvice

    Revamp your training programs. Dumping loads of technical information on reps in a few short days and testing them to see if they remember it is a waste of time and money. Give more training by CD or DVR for review. Look to Shamadzu's training programs. Listen to your field reps and give them support. Stop looking for someone to hang.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Metrohm USA

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