There are newer employer reviews for Michaels Stores

 

i love working at Michaels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Cashier/Stocking/Customer Service
Current Employee - Cashier/Stocking/Customer Service

I have been working at Michaels Stores

Pros

its great being around cusdtomers and all the different crafts you get to learn to do and the different challenges

Cons

the only downside is the infraction system which is good for people that abuse the sick time and call in but the people that never call in are abuse it should not get the infractions

Advice to ManagementAdvice

praise your employees for what they do and give them feed back on store visits and let them know they did a good job when they do a good job and not only let them know when they do a bad job usually if they do a bad job its due to training

Recommends
Approves of CEO

953 Other Employee Reviews for Michaels Stores (View Most Recent)

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  1.  

    A good place to work, but not forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier/Sales
    Former Employee - Cashier/Sales

    I worked at Michaels Stores

    Pros

    The majority of the managers and staff are good people to work with and will help you out when things get crazy. They also work with you on scheduling your hours.

    Cons

    It can get crazy, especially around the holidays. If you dont think you can handle the stress of a line of impatient customers with 500 flowers they need you to ring up its not for you.

    Advice to ManagementAdvice

    There are too many managers competing against each other. It is hard to work when 3 people tell you conflicting things.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Corporate's awful sporadic decisions trickle down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    A lot of good ideas to be creative, full time benefits are okay and as long as customers aren't getting the run around with policies they are usually tolerable.

    Cons

    Management, starting at the corporate offices, changes their minds about policies/procedures so often that the associates get confused which then confuses the customers even more. The company is all for sticking with policies once they have been "made" but then expect associates to bend them to make customer exceptions, which in turn makes the associates look bad for trying to abide by policy.

    The open door policy isn't so "open". Management makes associates feel as if there will be repercussions to them for speaking above store level and beyond store level no one listens.

    Raises are a joke, what good does five cents do this day and age when the penny is almost obsolete. Company brags about the millions of dollars they make over plan and it's the best they have ever done, yet the employees, specially department managers, make less than an associate at Taco Bell folding tacos.

    Starting at store level and DM's there is no praise for doing a good job or any type of recognition for dedication to the store, whether it be a pt floral designer doing above and beyond the numbers of the past and making the company huge increases in numbers or a department manager who pulls the weight of more than their department. A simple thank you would be greatly appreciated.

    Overall, there is no communication, associates are definitely not appreciated/recognized nearly enough for the hard work and dedication they give to the stores, policies are changed so often the full time associates can not even keep up with them, let alone the customers and last but not least the work load is so large and the scheduled hours so little it takes a toll on the health of full time associates and when things are done on time there is no recognition from anyone. All of this starts at corporate level and trickles down to each and every store.

    Advice to ManagementAdvice

    Corporate employees should take more time to recognize the hard workers and see how much effort the store level associates put in to make the corporate employees the salaries they receive. Stick to either customer service or have backbones and stick to the policies that are given, not everything can be bent to make someone happy. Install cameras at all of your stores not only to stop shrink but to ensure the safety of your employees that keep your stores running, and running safely. Take a day out of your busy work life and visit a small volume store to recognize the hard work and dedication put forth by the employees. Give bonuses out of the millions you make over plans to associates as a recognition and a thank you. A little recognition goes a long ways.

    Doesn't Recommend
    Disapproves of CEO
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