There are newer employer reviews for Michaels Stores

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There's potential for success at HQ if you have time ...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Accountant  in  Irving, TX
Current Employee - Senior Accountant in Irving, TX

I have been working at Michaels Stores full-time for more than a year

Pros

Diversity of coworkers
Promotes internally
Variety of internal programs to keep employees engaged

Cons

The good ole boy influence is very clear in smaller departments
Too many employees in the HQ, cramped work spaces
Surveys are given to employees to "vent" but no changes are made from survey results, instead departments are reprimanded for honesty.

Advice to ManagementAdvice

If you will not address the internal issues identified, stop asking employees to waste time on a lengthy, detailed survey.

Recommends
Positive Outlook
Disapproves of CEO

937 Other Employee Reviews for Michaels Stores (View Most Recent)

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  1.  

    AWESOME company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Worker  in  Centralia, WA
    Current Employee - Distribution Center Worker in Centralia, WA

    I have been working at Michaels Stores full-time for less than a year

    Pros

    Very concerned about all of their employees, really great benefits, progressive company, creative thinking, open to all new ideas, big into internal promotions and development, just an overall GREAT company!

    Cons

    The overtime is nice to get but continous overtime can be tiring...they try hard to keep up excited with BBQ's, ice cream, games, etc., it can just be a lot of hours when you work 9 hours everyday for 5 days.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Hopefully and isolated incident, but Michaels Management needs a lot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Missoula, MT
    Former Employee - Cashier in Missoula, MT

    I worked at Michaels Stores part-time for more than a year

    Pros

    Coworkers and happy customers were the only things that helped me feel any sense of job satisfaction.

    Flexibility in scheduling. Whenever I had a sudden scheduling conflict, my manager took it upon herself to find a replacement. She knew who was in greatest need of picking up extra hours.

    Cons

    Treatment by management was terrible. Michaels tells you on day one while watching their orientation videos that they offer competitive wages. Minimum wage is not competitive. There were too many workers, each usually only getting about 8 hours a week, even during the busiest time of the year. I was given a poor annual review; my store manager claimed that as a cashier I didn't know enough about the responsibilities of floor associates. I feel that was unfair because I constantly asked to be trained in the other areas and asked for ways I could improve my knowledge. I was denied that which would have provided me a better review, and a better raise. I felt it was as if they wanted me to quit. I had 115% on my cashier report (somehow) so I don't know why I didn't score better in other areas.

    I was turned down for a promotion because they gave it to someone who they didn't want working directly with customers anymore. They had complaint after complaint with this person, and had many valid reasons to terminate employment, but instead moved said person to a position where they would never interact with customers. Instead of terminating and giving the position to a deserving person, they gave the higher paying job with more hours away.

    Also, there was basically no training. I was thrown onto a cash register with my log on numbers, watched for about 10 minutes, and then told to ask when I had questions. If you look into this job, I hope you have either a lot of self confidence or experience cashiering because you'll need to catch on quickly. Luckily it's easier than being at a grocery store. It did take a great deal of pestering supervisors to learn the system properly.

    Advice to ManagementAdvice

    Treat your employees like people, not like tissue paper or other disposable items. Reward them when they do well; don't wait for them to do something wrong. An employee should always know where they stand without having to wait for an annual review to find out negative remarks. Make sure there is something good to say or you yourself will end up with reviews like this.

    Doesn't Recommend
    No opinion of CEO
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