Michaels Stores

www.michaels.com
Profile Unclaimed
There are newer employer reviews for Michaels Stores

3 people found this helpful  

Overall a good company to work for as long as you work hard.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Experience Manager in Princeton, NJ
Current Employee - Customer Experience Manager in Princeton, NJ

I have been working at Michaels Stores part-time (more than 3 years)

Pros

My store manager and co-workers are great. The pay is very good compared to other retail stores. Hours are good if you are a hard worker and there are plenty of oppurtunites to advance in the company if you learn quick and work hard.

Cons

Extremely needy customers and absolutely no product knowledge traning. Payroll is unrealistically allocated to each store causing long lines, messy stores, a lot of returns, and angry customers. Outdated technology and countless errors from simple spelling mistakes in policies to computer program errors.

Advice to ManagementAdvice

Corporate needs to realize that their silly ideas like walking around with a cart full of baskets will not make customers happy. More registers open and more people on the sales floor are needed to actually say hello to and help every single customer. Work on payroll and traning.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1159 Other Employee Reviews for Michaels Stores (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Over worked part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Replenishment Associate in Draper, UT
    Current Employee - Replenishment Associate in Draper, UT

    I have been working at Michaels Stores part-time (more than a year)

    Pros

    Scheduling can be fairly flexible. Enjoy working with some of the other associates. Customers are usually friendly.

    Cons

    The pay and pay raises are quite low for the amount of work expected in the amount of time given to do so.

    Advice to ManagementAdvice

    Share the wealth and reward the people who have earned and deserve it with better pay compensation and benefit packages for part time employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Once you learn how the seasons change you can stay on track and enjoy the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orange, CA
    Current Employee - Store Manager in Orange, CA

    I have been working at Michaels Stores full-time (more than 5 years)

    Pros

    Great bonus program based on results.
    Most executives treat you with respect and will try to help you at the store level.
    Bigger company than you think with stores all around the country.

    Cons

    Lots to learn it can be overwhelming, normally takes a couple of years to understand.
    Technology is outdated, trying to catch up fast.
    Not always held to same standards from store to store can be upsetting.

    Advice to ManagementAdvice

    When managers change stores and things look like they suddenly are struggling dig in several stores look good on the surface but have not been run effectively for years. Takes some time to truly change the culture in a store. Don't reward stores that look good but underlying operations are terrible then next manager looks bad when trying to run operation to company expectations.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Michaels Stores

Work at Michaels Stores? Share Your Experiences

Michaels Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.