Michaels Stores
2.7 of 5 824 reviews
www.michaels.com Irving, TX 5000+ Employees

824 Employee Reviews (View Most Recent)

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4 people found this helpful  

Going nowhere fast; worst place I have ever worked.

Cashier (Current Employee)

ProsGood job for a people person. Flexible hours. I like most of my fellow employees, currently even including most of the management.

ConsRun on a skeleton crew so you can't give good customer service. Some shifts as short as 3 hours. Very poor pay and stingy raises. They have steadily and drastically cut hours in the 2 years I have been here; we are working our asses off all the time! Not that I mind working hard, but we are not adequately compensated. They did away with the Front End Supervisor, so cashiers perform many of the same functions with no additional pay. Constant pressure to collect emails of customers. Also some of their merchandise is crap and you kind of feel bad ripping people off.

Advice to Senior ManagementShare a little of the wealth and pay your employees a living wage! BTW I am actively looking for another job.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    sales clerk

    Cashier/Sales (Former Employee)
    West Springfield, MA

    I worked at Michaels Stores part-time for less than a year


    Pros: Decent employee discount. Flexible schedule. Cons: Low pay. Standing all day and walking around picking up merchandise off… Advice to Senior Management: Treat employees with more respect and give new employees a store map to help… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    just okay for most people

    Customer Experience Manager (Current Employee)

    I have been working at Michaels Stores full-time


    Pros: flexible scheduling, access to materials to test out before you… Cons: uncooperative management teams, unmotivated sales and cashier staff, no payroll for training new employees, a new corporate program every three weeks, needy and arrogant customers,… Advice to Senior Management: stop trying to constantly implement new programs and tweak the… No, I would not recommend this company to a friend More
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