Michaels Stores

  www.michaels.com
  www.michaels.com
There are newer employer reviews for Michaels Stores

2 people found this helpful  

Always changing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Experience Manager
Current Employee - Customer Experience Manager

I have been working at Michaels Stores full-time (more than 5 years)

Pros

The employees are generally a great group to work with no matter what store you're at. If you work very hard, learn tasks outside of your job (Such as cashiering, framing, replenishment..) you can easily become a vital associate to the store and increase your potential for hours as a part time associate.

Cons

The store operating procedures are written in black and white, but the stores only operate in gray. Every manager, from the Customer Experience Managers to the District Manager have a different opinion. Customers will complain about how one store did something for them and expect the same from you, particularly in regards to the coupon policy. There is no uniformity in the company, even the company logos and colors vary from store to store. For part time associates, there is frequently backlash for requesting any time off.

Advice to ManagementAdvice

Set your procedures and guidelines in stone; eliminate the gray areas, especially with the coupon policy. If the stores aren't stepping on each others' toes and managers aren't contradicting themselves, customers will be less confused and the employee morale will increase due to the policy, managers, and stores backing them.

Doesn't Recommend
Negative Outlook
Approves of CEO

1054 Other Employee Reviews for Michaels Stores (View Most Recent)

Sort: Rating Date
  1.  

    pretty laid back not as busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time

    Pros

    laid back not busy fun at sometime

    Cons

    get bored quickly and messy

  2.  

    It has been fun but something new needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night/Weekend Manager in Los Angeles, CA
    Current Employee - Night/Weekend Manager in Los Angeles, CA

    I have been working at Michaels Stores part-time (more than an year)

    Pros

    It is a fun environment and a great place for a first job or any students.

    Cons

    It is constant change. Snobby customers in LA. Sometimes store managers belittle its employees just have to ignore and move on.

    Advice to ManagementAdvice

    better communication with employees. Store manager belittles employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Michaels Stores

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