Michaels Stores

  www.michaels.com
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912 Employee Reviews (View Most Recent)

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Not a bad place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Irving, TX
Former Employee - Anonymous Employee in Irving, TX

Pros

They pay pretty well for what they ask you to do. They have sample sales that are great if you like to craft. The work environment is not that bad.

Cons

Dealing with items that are outsourced can get to be a problem. Not much work-life balance in our department.

Advice to ManagementAdvice

If it's not broke, don't fix it.

Neutral Outlook
No opinion of CEO

Other reviews for Michaels Stores

  1.  

    A typical, corporate owned retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate  in  New Berlin, WI
    Former Employee - Sales Floor Associate in New Berlin, WI

    Pros

    There were some really exceptional, knowledgeable people who worked in the store where I was employed. They had a good work ethic and cared about their fellow employees and the customers.

    Cons

    They expected you to get 8 hours of work done in 4 hours. I was a part time employee and there was no way I could have finished even half of what they expected every day.

    Advice to ManagementAdvice

    Listen to the front line people who work hard for you every day. They have a lot of good ideas on how to get things accomplished more efficiently.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Manager
    Current Employee - Customer Experience Manager

    Pros

    The employees are generally a great group to work with no matter what store you're at. If you work very hard, learn tasks outside of your job (Such as cashiering, framing, replenishment..) you can easily become a vital associate to the store and increase your potential for hours as a part time associate.

    Cons

    The store operating procedures are written in black and white, but the stores only operate in gray. Every manager, from the Customer Experience Managers to the District Manager have a different opinion. Customers will complain about how one store did something for them and expect the same from you, particularly in regards to the coupon policy. There is no uniformity in the company, even the company logos and colors vary from store to store. For part time associates, there is frequently backlash for requesting any time off.

    Advice to ManagementAdvice

    Set your procedures and guidelines in stone; eliminate the gray areas, especially with the coupon policy. If the stores aren't stepping on each others' toes and managers aren't contradicting themselves, customers will be less confused and the employee morale will increase due to the policy, managers, and stores backing them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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