929 Employee Reviews (View Most Recent)

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4 people found this helpful  

Poor structure and family/personal life balance. Difficult for customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Michaels Stores for more than a year

Pros

Co-workers are friends and try to make the best out of bad corporate policies and structures. .

Cons

Poor hours, no personal life/work life balance. Store hierarchy and Management schedules create unnecessary stress on management (they work 3 full shifts on the weekend for 3 weeks in a row) , always understaffed, store layout makes no sense to employees or customers, archaic systems and models, severely below national/regional/local pay scales, high employee turnover, VP of regional believes corporate has it figured out and will not listen and defends corporate, while corporate ideals are making the employee and customer experience worse.

Advice to ManagementAdvice

Take a step back corporate and address your issues. More muscle and rules are not fixing your problem. You are headed in the wrong direction for employees and customers.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Michaels Stores

  1. 1 person found this helpful  

    Money does not pave the road to happiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Michaels Stores full-time for more than 10 years

    Pros

    customers (greatest)
    associates (real talent is wasting out in the field)
    pay

    Cons

    payroll
    priorities all wrong. More thought is given to bonus than customer.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    A Company not much interested it's employees, only corporate matters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Frame Shop Manager  in  Bozeman, MT
    Current Employee - Frame Shop Manager in Bozeman, MT

    I have been working at Michaels Stores full-time for more than a year

    Pros

    Working closly with customers in framing dept is nice, some great employees trying to improve on discordant management/corporate guidiance

    Cons

    Arbitrary goals with no real world backing, having same expectations from all stores regardless of the extreme differences in socio-economic dynamics of areas. Not the highest of quality materials.

    Advice to ManagementAdvice

    Think of something other than performance bonus, realize that your employees are what make or break a store. Actually listen to feedback and address issues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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