923 Employee Reviews (View Most Recent)

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Best job I've ever had

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier/Stocking/Customer Service  in  Coon Rapids, MN
Current Employee - Cashier/Stocking/Customer Service in Coon Rapids, MN

I have been working at Michaels Stores part-time for more than a year

Pros

Everyone is very nice and friendly, management uses positive reinforcement and rewards to get the best out of every employee and always is open to advice or suggestions. Hours are very flexible, and employee discounts are pretty nice.
Overall it feels less like going to work with random people and more like a family, I love just about everyone I work with. They're awesome.

Cons

Not enough hours to go around, and there's never enough sales/floor associates around later in the evening to help customers. Hourly wage could be better too, but it's retail.

Advice to ManagementAdvice

Always be sure that every manager is telling new hires the same information. I've known a few that are still confused after a couple months on some really simple things.
Also please let sales/floor associates know that when they're stocking or doing returns, not to flex product into empty spots randomly. It's becoming a problem for those of us who do truck shift to put restocked product away when there's overstock on the wrong shelf.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Michaels Stores

  1. 2 people found this helpful  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Lot's of interesting craft merchandise in stock.

    Cons

    Manager disrespectful, expect you to be fast all the time, poor training for employees, disorganized store with wrong labels for the merchandise. Work part-time hours, not enough to live on after taking out medical.j Have to live on Food Stamps. What fun!

    Advice to ManagementAdvice

    Train your employees so they understand how the store works. I worked at another retail store and set up planograms for new merchandise. This store I have no idea how this store works.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A decent retail company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Custom Framer  in  San Diego, CA
    Current Employee - Certified Custom Framer in San Diego, CA

    I have been working at Michaels Stores full-time for more than 5 years

    Pros

    -Discounts on arts and crafts items as an employee
    -Room for promotion and flexibility within departments
    -Clear standard operating procedures ensure certain standards of practice
    -Atmosphere is generally friendly with too much pressure

    Cons

    -Confusing signage and promotions will cause tension with customers
    -Different cultures within each store, so your mileage will vary greatly
    -Management issues properly scheduling enough staff to help customers and certain times of the day or season

    Advice to ManagementAdvice

    Be positive and supportive to your employees, foster them to gain more success

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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