There are newer employer reviews for Michaels Stores

3 people found this helpful  

It's a decent place to work for artists waiting who need another day job and a little extra money.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Michaels Stores

Pros

The company offered a lot of discounts at affiliated stores even for seasonal workers, and the hours were decently flexible, considering. The management was also fairly understanding if anything came up and an employee had to miss work. Overall, they treated their employees decently most of the time, and usually left us alone to do our jobs. We could always call a manager to explain something to a customer, and we were treated considerately, even if we broke a rule.

Cons

The store that I worked at was extremely unorganized, and I regularly got pulled aside for breaking policies of which I wasn't even informed. They were constantly changing, and which policies were actually enforced seemed to vary day to day. One day a minor dress code infraction was a major offense, the next it was completely over looked. I was never sure what I was supposed to be doing at a given time, or if I might be forgetting a step that was billed to me as mundane that was actually terribly important. And scheduling was a nightmare for seasonal. We had less than a week notice what our schedules would be, which made making plans or having another job nearly impossible.

Some of the hoops cashiers had to jump through for simple acts of customer service were ridiculous, and a lot of things could have been streamlined and made easier, such as even adding a machine for checks so we were not forced to fill them out ever time and risk getting in trouble for missing something. In addition, the sales department was laughably understaffed, and the cashiers were always on the brink of crisis with how few people they had staffed.

Honestly, it's like working for Wal-Mart (with equally bad pay) with slightly nicer clientele and better discounts to more places. It's a decent job if you really need one though.

Advice to ManagementAdvice

Michael's is an art store, not Wal-Mart. There's no need to treat employees like disposable objects, or to be open on Thanksgiving, or to force so few people to work awful hours. Be different from all those other horrible retailers that get bad press all the time. Also, invest in more art classes for more people, and advertise them more heavily. A lot of people are interested in those, but we offer so few at such strange times, people couldn't take them.

Also, healthcare. Really? Minimum care even for full time, with as little as they make? That's just cold. Refusing to give decent care to part time workers is bad enough, but giving terrible healthcare to full time employees and not even giving them stipends if they chose to purchase healthcare from another source? That's just awful.

Neutral Outlook
Disapproves of CEO

976 Other Employee Reviews for Michaels Stores (View Most Recent)

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  1.  

    Best place ive ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Louisville, KY
    Current Employee - Sales Associate/Cashier in Louisville, KY

    I have been working at Michaels Stores part-time (less than an year)

    Pros

    everyone is so friendly. theres no drama. easiest job ever!

    Cons

    customers sometimes act like they're high and mighty because they shop here.

    Advice to ManagementAdvice

    keep doing what youre doing!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Store manager responsible for all aspects of the operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at Michaels Stores full-time (more than 3 years)

    Pros

    Company operates with integrity. They treat their associates with respect. I have and would recommend Michaels as an employer.

    Cons

    Pay is fair. Limited room for advancement due to long term associates holding key positions. Communication it not consistent.

    Advice to ManagementAdvice

    Continue to improve operations. Very good company on the verge of becoming great.

    Recommends
    Positive Outlook
    Approves of CEO
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