28 Employee Reviews (View Most Recent)

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Small company feel with large company expectations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Edina, MN
Current Employee - Manager in Edina, MN

I have been working at MicroEdge full-time for more than 3 years

Pros

Get to make a big impact - even in entry-level roles. There are opportunities for growth for those who are willing to make the effort and take the initiative. Senior leadership is accessible and open to suggestions. People are good at their jobs, hard-working and genuinely nice!

Cons

As a smaller company, resources are sometimes tight.

Advice to ManagementAdvice

Stay accessible and visible - your interactions are invaluable.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for MicroEdge

  1.  

    Fantastic experience working for a great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroEdge

    Pros

    Make a difference in the world while getting paid!

    Cons

    Clients are difficult to work with at times

    MicroEdge Response

    Dec 11, 2013SR Manager HR & Recruiting

    Fantastic? We're glad you're here and took the time to post this!

  2. 1 person found this helpful  

    Management of employees = major issue for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist  in  Edina, MN
    Former Employee - Technical Support Specialist in Edina, MN

    I worked at MicroEdge full-time for less than a year

    Pros

    Good pay and benefits. Fun/good people in the MN office. NY is a completely different story.

    Cons

    Poor management. Unprofessional. Customers call in to the helpdesk to report issues and rather than being assisted right away, they are given a ticket # and promised a call back w/in 2 hours. Not good customer service.

    Advice to ManagementAdvice

    Be more professional. Don't call other employees names or talk behind their backs in meetings and when the person isn't present. ASK your employees how they are doing every once in a while as opposed to just telling them they're doing well. Employees need to be critiqued Have your management team go through continuous management training/education.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    MicroEdge Response

    Dec 11, 2013SR Manager HR & Recruiting

    I'm sorry you had this experience, and would like to talk to you about it. Will you email me? whauser@microedge.com

    We're doing some additional training for our managers, and hope this addresses
    ... More

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