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There are newer employer reviews for Microdesk

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Great transitional job for AutoCAD, Revit, and GIS experts who want to sharpen their skills.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Boston, MA
Former Employee - Anonymous Employee in Boston, MA

I worked at Microdesk

Pros

1. Staff: a lot of young, energetic people to work with.
2. Product: sell/support the most popular software used throughout the AEC industry

Out of all the Autodesk resellers in the US, Microdesk is one of the best because of its employees. Technical consultants are talented, knowledgable, and collaborative. The sales team is friendly, and works hard to meet their numbers. Many (including me) find there great camaraderie among the sales and technical staff, although this isn't the case in all of Microdesk's offices.

There's also a lot of opportunity to travel, which is something most consultants (most former architects and engineers) did little of before joining Microdesk.

Cons

- Poor communication from senior staff, and among senior staff
- Burnout: aggressive travel and hours can be a grind.

The management team is relatively inexperienced. It understands the need to communicate, and has invested in tools and programs to improve communcation, but they fail develop meaningful information to the entire staff. In the end, there's a lot of cheerleading-talk: vague ideas without clear and specific messages. As a result, it can feel like a disorganized and chaotic place to a newcomer.

Recent layoffs (more than 20 employees were let go between September and December 2008) reduced the workforce from 120+ people to just under 80. My sense is that this has created more stress and uncertainty for those still working there.

Advice to Management

For Microdesk to grow, I'd like to see them invest in experienced leadership that have proven ability to take a solid performing small company to the next level.

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  1. Helpful (2)

    Good and bad

    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales and Solution Specialist
    Former Employee - Sales and Solution Specialist

    I worked at Microdesk full-time

    Pros

    Best part of working at microdesk is the people , everyone is friendly and helps you out if you need help.

    Cons

    There is a lot of travel involved, traveling sounds great but not when its work related. It is very personal- time consuming and exhausting. You are dispensable. There was a recent layoff that was very random. Over 10 people were let go. This type of layoff happens quite often. Always have a back up job and an updated resume.


  2. Helpful (2)

    You are a piece of meat

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist
    Current Employee - Solutions Specialist

    I have been working at Microdesk

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    mileage reimbursement is top notch...if you like to traqvel, you get it. You can stay at the best hotels.

    Cons

    long hours - travel time on your own time not during office hours, which can severly impact your time off. Client Services has no service experience, making your life hell. Management has little BIG company organization experience. Individuals who have the experience are ignored. CFO does run the company - choosing nickles dimes approach but yet will hide this with Nashua Office parties (that no one else can attend since they are all out being billable). 2 principals...one outspoken and is good at the carrot approach of promises (always there but can never reach)... the other principal is never heard from.

    Advice to Management

    Leadership claims that they promote from within - but they do not for the technical staff - this is your bread and butter, they have more inductry experience than you do...use it!
    Leadership Team should resign....they commonly admit they do not know how to take the company to the next level - but do not say it in front of principals.
    Principals should keep a hands off approach now....company is too big for micro-managing.


There are newer employer reviews for Microdesk
There are newer employer reviews for Microdesk

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