Microsoft

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Good, bad and ugly - it is all here!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Technical Accounts Manager in Reading, England (UK)
Former Employee - Technical Accounts Manager in Reading, England (UK)

I worked at Microsoft

Pros

1. It is an empowering organisation to work for where you are not 'managed' and you can choose your professional growth path - including training courses.

2. Knowledge is shared very openly and can flood you, there is a wealth of information available at hand and thrown your way constantly.

3. The fact that you work for Microsoft opens all kinds of doors when you work there, with clients etc and when you leave, the fact that you worked for Microsoft also opens a lot of doors!

Cons

1. The company still doesn't have a clue about some basics - one, that size counts when you are selling something as you can jostle competitors out of the way, but when it comes to delivering, that same size and global way of delivering does not work. I had so many complaints about service being provided to my customers from offshore locations in Eastern Europe (strangely not so many from India).

2. The company is seen to be aggressive due to its sales guys who are for the most part (more than half) pushy and wining-dining kind of guys with not a clue about technology or delivery.

3. The salary Microsoft offers has got to be one of the lowest in its field and there is a huge gap when your grade gets in the 60's. Also the sales guys get immense commission and ride on the techies and service management people who don't (see above).

4. The employees from before 2000 who had proper stock options work and settle in the way millionaires do, they don't push themselves in their jobs, whereas the ones who came in afterwards slog and slog hard. It really is two worlds there. Stock options are as good as worthless in today's scenarios.

5. There is direction from the US but it doesn't apply to UK as much as the market and customer mentality is different - this is not recognised.

6. Everything is driven by the need to shift more software.

7. There is no direct management (it is a good and bad reason, see above) so for anyone who has worked anywhere else in their working life, it comes as a shock - you are to get on as if you were alone on an island.

8. The most coveted skilled people leave Microsoft and go to their clients as they pay more (who doesn't?) - this includes Microsoft technologies like Sharepoint and Biztalk - extremely frustrating when you are trying to deliver support to customers!

9. Bill Gates had come once in the last 8-10 years that my colleague had worked for Microsoft to address Microsoft UK - that kind of distance is very off-putting. It isn't difficult to rally employees if they feel closer to the structure at the top.

Advice to ManagementAdvice

1. Stop kowtowing to US Management, develop regional strategies and culture.
2. Give proper industry salaries and benefits, including stocks to employees - the name Microsoft is now not as big as it was before to attract the best talent.
3. Get the cowboys out of sales and get some proper talent in which is not just incentivised on shifting boxes and software.
4. Sell globally (to global clients) but deliver locally!
5. Develop closeness with the top management by getting Steve Ballmer (too late for Mr Gates) to address all employees once a year or even once in two years!

Recommends
Disapproves of CEO

8788 Other Employee Reviews for Microsoft (View Most Recent)

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  1.  

    If you are passionate and a go-getter, Microsoft India is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)

    I have been working at Microsoft

    Pros

    As long as one can put together a plan that makes logical and business sense, it is possible to do anything in MS India. This is what makes this a great company to work for. Also, while internal politics and bickering are everywhere, performance is almost always recognized and rewarded here.

    Cons

    The structure is relatively flat, so cross-team collaboration is difficult. It takes a lot to get people with varying commitments to work together towards a larger goal.

    Advice to ManagementAdvice

    Sr Mgmt needs to focus more on mid-term execution as opposed to running after immediate revenue.

    Recommends
    No opinion of CEO
  2.  

    Utility with too much overhead seeks change enablers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Budapest (Hungary)
    Current Employee - Anonymous Employee in Budapest (Hungary)

    I have been working at Microsoft

    Pros

    A safe place to work, fair compensation package, great colleagues. MSFT is still the leading software company if we talk about enterprise customers. While others are innovative, they are far far far away from being enterprise ready or deliver world class support as MSFT does. The people who work at MSFT are still amongst the brightest minds in the industry. The amount of training employees get here (20 days a year) is unprecedented and the company is ready and willing to invest in employees. MSFT is investing into R&D a lot more than the competitors and this has to show after time.

    Cons

    I think MSFT has outgrown the size when the old methods work, we have to renew ourself, get rid of the huge overhead we have (10-15% of the current management could easily be dismissed) and get back to being innovative. MSFT became very similar to a Utility that everybody takes as given, so it is hard to be slim and innovative. Also the shareholders expect money and the rise of MSFT, but this is not necessarily endorsing quality work. We have to compete with companies that are cheaper and worst quality. It seems however that this is the market need, so we have to adhere to it.

    Advice to ManagementAdvice

    Take the opportunity and have a tough look if you really need so many management layers.

    Disapproves of CEO
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