Milestone Internet Marketing

  www.milestoneinternet.com
  www.milestoneinternet.com
There are newer employer reviews for Milestone Internet Marketing

2 people found this helpful  

Let's sell the dream...and service a nightmare

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager/E-strategist in Santa Clara, CA
Former Employee - Account Manager/E-strategist in Santa Clara, CA

I worked at Milestone Internet Marketing full-time

Pros

Lots of great ideas, tons of innovative brainstorming, everyone finds their niche and becomes an expert in what they like.
There are specialty and support teams you can join over time.
This company definitely has a lot of potential in providing the best hospitality representation on the web in all aspects of online marketing.
Some of the brightest people I have met work here, and they are very passionate about what they do.
There are team meetings about company innovations and latest industry trends.
Senior management is very dedicated to success and smart in dealing with other businesses during decision making process, although - need some help with implementation internally ( I think, they are still working on it).

Cons

Execution is a challenge when everyone is an idea generator driven by one decision maker. There is definitely lack of communication and collaboration between what ideas are to be implemented and by when, what sales will be selling and whether the product has been tested, and it leaves the service team in trouble.There are no clear targets or long term goals.

Operations team has an abundance of tools to manage clients, the problem is, to be effective - they need only one.There is no one place where you can look up everything about an account , which makes account management very difficult.As a result - team members often feel overwhelmed, overworked and under-appreciated, because they have to spend a lot of time looking up things and filling in manually information that should be available at a glimpse.

There are a lot of negative reviews about the environment. Environment is what you surround yourself with and you are part of it, stop being a victim. If you do not like working here and you are so miserable, it is a free country – get up and leave. I do not think it is fare to make other people miserable with you.There are a lot of people who stay positive and come up with ways to improve the operations, just like any company experiencing a sudden growth – it is a challenge. I wish them all the success.
(Yes, I have seen a lot worse)

There is no certification or further career development program , with the amount of different services they provide, I have not seen team members attend seminars or get professional certifications encouraged by the company.

Advice to ManagementAdvice

Be proactive not reactive: there is no time to invent, please invest into a good account management system for your team that is proven and works, you will get rid of a lot of frustration in a work place and make it effective.
If you made a decision and communicated to everyone, please stick to it.
You are no longer a start up , you are fully functioning successful agency - be one.

Doesn't Recommend
Positive Outlook
Approves of CEO

53 Other Employee Reviews for Milestone Internet Marketing (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    If you need experience, this is your company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-strategist/Account Manager in Santa Clara, CA
    Former Employee - E-strategist/Account Manager in Santa Clara, CA

    I worked at Milestone Internet Marketing full-time (less than an year)

    Pros

    Great learning environment if you need experience.
    Endless opportunities to learn and grow within the company very very fast BUT you need to have positive attitude and go-getter mentality.
    Opportunity to obtain many transferable skills including account management, project management and SEO.
    Opportunity to learn about latest technology and tools
    Great quarterly events, Friday's breakfast and happy hour, company picnic and holiday party.
    After Milestone, any other job will be a piece of cake.

    Cons

    High employee turnover rate
    High workload but manageable if you or your manager know(s) how to prioritize
    Lots of process changes (expected at a startup level)

    Advice to ManagementAdvice

    Develop your middle management, so that they can inspire and help Account Managers.
    Increase pay
    Motivate people

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Lack of Professionalism, Ethics and Morals

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milestone Internet Marketing

    Pros

    It’s true - the company invests a lot in their trainings; workers have the opportunity to gain much knowledge in a short amount of time. Yet this seems like a clear prerequisite. The high cost of the company’s turnover, is balanced by the low cost, inexperienced labor it employs. The average E strategist is a recent graduate, lacking industry background, earning an annual salary in the mid 40’s. This perhaps, may be another “pro” for the company; they only hire a particular demographic, ensuring you will be working amongst your peers - but few, outlast a year.

    Cons

    There are many! But I will highlight several high-level ones, as the change in these would lead to significant boost in employee morale, and ultimately, better the company in the long run.
    The executive team focuses more on employee interactions, then their job performance. Customer satisfaction and employee dedication, do not overshadow the office politics that are clearly displayed amongst the executive team and high level staff. Behavior is constantly under scrutiny and the appreciation for your 50 hour work week is not existent.
    Adding to this environment is the unrealistic account load endured by all team members. Few are able to apply much of what they learn, as they are expected to manage up to 50 accounts at a time. Not sure how it is today, but this overload led to many cancellations end of last year.

    Advice to ManagementAdvice

    1. Lead by example – Promote teamwork and positivity through actions; offer reinforcement and steer clear of trivial matters.
    2. Practice what you preach –Apply user sentiment to grow the company; reduce turnover and retain the great talent you’ve acquired.
    3. Put your customer First – It’s a no brainer, a happy employee performs better! Focus on the work at hand, and avoid irrelevant factors.

There are newer employer reviews for Milestone Internet Marketing

Work at Milestone Internet Marketing? Share Your Experiences

Milestone Internet Marketing

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.