Milestone Internet Marketing

  www.milestoneinternet.com
  www.milestoneinternet.com
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1 person found this helpful  

One Step Forward, tHREE sTEPS bACK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
Former Employee - Department Team Lead  in  Santa Clara, CA
Former Employee - Department Team Lead in Santa Clara, CA

I worked at Milestone Internet Marketing full-time for more than a year

Pros

Maybe the updated “image” of the CEO on here, and the corrected industry (from Linens?) means change is coming. That would be one good thing.

Cons

a. Employees often hear the theme of asking for help when needed. When they do, they are reprimanded. Either told you didn’t look into the issue hard enough yourself or that others are too busy with other tasks or meetings to assist.
b Executive team show favoritism and employees are often called out in group setting
C promotion to team lead often quickly; yet only to those willing to carry out the execs vision without any personal input. Team leads are expected to align their vision with management on all employee matters, regardless of their insight.

Advice to ManagementAdvice

It would help to treat all employees equally and respectfully. If certain departments are underperforming, don’t overlook them, identify the cause within.
2. hand gestures used to hurry presenters along during meetings is very disrespectful

50 Other Employee Reviews for Milestone Internet Marketing (View Most Recent)

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  1. 2 people found this helpful  

    Let's sell the dream...and service a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager/E-strategist  in  Santa Clara, CA
    Former Employee - Account Manager/E-strategist in Santa Clara, CA

    I worked at Milestone Internet Marketing full-time

    Pros

    Lots of great ideas, tons of innovative brainstorming, everyone finds their niche and becomes an expert in what they like.
    There are specialty and support teams you can join over time.
    This company definitely has a lot of potential in providing the best hospitality representation on the web in all aspects of online marketing.
    Some of the brightest people I have met work here, and they are very passionate about what they do.
    There are team meetings about company innovations and latest industry trends.
    Senior management is very dedicated to success and smart in dealing with other businesses during decision making process, although - need some help with implementation internally ( I think, they are still working on it).

    Cons

    Execution is a challenge when everyone is an idea generator driven by one decision maker. There is definitely lack of communication and collaboration between what ideas are to be implemented and by when, what sales will be selling and whether the product has been tested, and it leaves the service team in trouble.There are no clear targets or long term goals.

    Operations team has an abundance of tools to manage clients, the problem is, to be effective - they need only one.There is no one place where you can look up everything about an account , which makes account management very difficult.As a result - team members often feel overwhelmed, overworked and under-appreciated, because they have to spend a lot of time looking up things and filling in manually information that should be available at a glimpse.

    There are a lot of negative reviews about the environment. Environment is what you surround yourself with and you are part of it, stop being a victim. If you do not like working here and you are so miserable, it is a free country – get up and leave. I do not think it is fare to make other people miserable with you.There are a lot of people who stay positive and come up with ways to improve the operations, just like any company experiencing a sudden growth – it is a challenge. I wish them all the success.
    (Yes, I have seen a lot worse)

    There is no certification or further career development program , with the amount of different services they provide, I have not seen team members attend seminars or get professional certifications encouraged by the company.

    Advice to ManagementAdvice

    Be proactive not reactive: there is no time to invent, please invest into a good account management system for your team that is proven and works, you will get rid of a lot of frustration in a work place and make it effective.
    If you made a decision and communicated to everyone, please stick to it.
    You are no longer a start up , you are fully functioning successful agency - be one.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you need experience, this is your company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-strategist/Account Manager  in  Santa Clara, CA
    Former Employee - E-strategist/Account Manager in Santa Clara, CA

    I worked at Milestone Internet Marketing full-time for less than a year

    Pros

    Great learning environment if you need experience.
    Endless opportunities to learn and grow within the company very very fast BUT you need to have positive attitude and go-getter mentality.
    Opportunity to obtain many transferable skills including account management, project management and SEO.
    Opportunity to learn about latest technology and tools
    Great quarterly events, Friday's breakfast and happy hour, company picnic and holiday party.
    After Milestone, any other job will be a piece of cake.

    Cons

    High employee turnover rate
    High workload but manageable if you or your manager know(s) how to prioritize
    Lots of process changes (expected at a startup level)

    Advice to ManagementAdvice

    Develop your middle management, so that they can inspire and help Account Managers.
    Increase pay
    Motivate people

    Recommends
    Positive Outlook
    Approves of CEO
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