Milestone Technologies

www.milestonepowered.com
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Helpful (1)

Customer Support Representative for Milestone Technologies

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Mountain View, CA
Current Employee - Customer Service Representative in Mountain View, CA

I have been working at Milestone Technologies full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

I was part of an awesome team made up of highly motivated individuals, received premium call center training and experience, worked on a high end project at one of the biggest tech companies in the world, and qualified for benefits.

Cons

Disorganized when it comes to switching employees over to new projects.

Optimism with opportunities for alternate projects was over extended.

Pay was OK (but low income by geographic standards).

Project abruptly came to an end.

Mandatory work on holidays making work/life balance difficult to maintain.

Had to take a step back career wise when moving to a new project.

Most coworkers (myself included) did not receive an annual raise.

Advice to Management

Take care of your employees like they take care of your client's customers!

Be upfront and realistic with employee opportunities when on-boarding new hires.

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  1. The best company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA

    I have been working at Milestone Technologies full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities are endless, leadership is compassionate and employee concerns / ideas are listened to and acted on. Most of the employees are able to work at high tech companies around the bay area. The best kept secret in the bay area.

    Cons

    Benefits could be better - There was a new health insurance package this year. Would be nice for 401K matching and more tuition reimbursement.

    Advice to Management

    Keep investing in your employees. Add more partners

  2. Alright. Benefits are eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Milestone Technologies

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    If you're employed at a high profile company you get their perks too and you gain experience in developing technology. They offer medical but you pay some out of each paycheck.

    Cons

    They DO NOT match on 401k which is not great if they plan on keeping their staff for a long time. No room to grow if you can't have a promising retirement. The company is growing but the benefits aren't.

    Advice to Management

    Great communication with management.

There are newer employer reviews for Milestone Technologies
There are newer employer reviews for Milestone Technologies

See Most Recent

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