There are newer employer reviews for Mimi's Cafe
There are newer employer reviews for Mimi's Cafe

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Great Job Until Management Changed

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Knoxville, TN
Former Employee - Server in Knoxville, TN

I worked at Mimi's Cafe part-time (More than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Awesome co workers. They are very friendly and helpful with everything. Tips are good and guests are great too, mostly elderly/regulars.

Cons

Management is very unprofessional. General manager harasses employees and only talks about his bonuses and how much money he makes. Rude rude rude. Understaffs bussers, prep, and cooks and over staffs servers so they can pick up the slack because they are only "2.13 and hour." Ticket times are extremely high do to understaffing so he can "make more bonuses" When guests wait 30-40 minutes and complain that they will leave, He does not talk to them instead says "Let Them Leave"

Advice to Management

CHANGE THE GENERAL MANAGER

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  1. Upper management has no clue

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mimi's Cafe

    Pros

    Great work schedule for restaurant job, start at 6am leave at 430p .

    Cons

    New owners have no clue what Mimi's was all about. New menu is destroying company, guest counts down no return customers, closed 8 stores in past 3 months. Food is weird , good but weird . Brow beating emails on a daily basis. Never a thanks from upper management. No more bonuses for managers. Unattainable PandL 's

    Advice to Management

    It's too late to try and go back to old menu, the damage has been done!


  2. Server Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server Trainer in San Antonio, TX
    Current Employee - Server Trainer in San Antonio, TX

    I have been working at Mimi's Cafe part-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great menu with innovative selections. New Ownership. The concept has great potential.

    Cons

    High level of manager turnover. Young, unprofessional staff. Recent across the board pay cuts.

    Advice to Management

    Start to value employees who perform well and get rid of the ones who are the reason sales volume has gone downhill.


There are newer employer reviews for Mimi's Cafe
There are newer employer reviews for Mimi's Cafe

See Most Recent

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