Minted

www.minted.com
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6 people found this helpful  

Terrible Seasonal/Temp Hiring Practice

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Design Associate (Temp) in San Francisco, CA
Current Employee - Design Associate (Temp) in San Francisco, CA

I have been working at Minted

Pros

For graphic designers/production artists who are just starting out, or even still in school, it's a good place to work as seasonal "Design Associates," where you can get a feel of what production work is like, train your eye for details & accuracy, put some basic Adobe CS skills to work, while being exposed to some nicely designed, clean & elegant stationery done by designers across the world.

Cons

For graphic designers/production artists with 3+ years of work experience, working as a "Design Associate" (at least as a temp/seasonal worker) at Minted is only challenging during your first day or two, when you're still trying to navigate through their rather rudimentary computer system. After that, the work does get very tedious.

But the worst part isn't the boredom. It's the fact that they started interviewing & hiring seasonal temps 6 weeks in advance & ask for full-time availability, and everyone they brought on board seems to be looking for full-time hours. Then on the first day of training, they tell you that some days you will only be on stand-by. If you can't come in, you have to trade shifts on your own. If you fail to do so & miss more than 1 day, you're terminated.
But then, they end up only guarantee everyone 1 day of work per week, and put everyone on stand-by for up to 4 other days. And for those other days, you have to wait until 9pm the day before to find out if they need you to go in for sure.

During the first week, everyone worked 3-4 days (because they had 4,500+ orders), then once order volume dropped, people are only given 1, some 2 days of work for the next 3 weeks, and then that's the end of the seasonal employment period.

Advice to ManagementAdvice

If you're going to hire "a billion" people with full-time availability for insurance purpose, tell them upfront (in the job posting & during the interview) that it's an "on-call" type of seasonal temp position, AND set up a system that will give them the flexibility of deciding whether they will come in or not. I'm no HR expert, but I know those people who actually have the skills & speed to help alleviate massive spikes in orders won't stick around because you're asking them to wait for work while not giving them any flexibility, especially during the holidays when there are a lot more options out there for the better ones!
If this is done right, this pool of seasonal temps can actually be a great place to find your next permanent hires, b/c the top associates have already proven their ability to learn quick & perform under pressure.

Doesn't Recommend

57 Other Employee Reviews for Minted (View Most Recent)

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  1. 2 people found this helpful  

    do not apply or use

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Minted

    Pros

    salary is average. webpage is good

    Cons

    hard to do the jobs

  2.  

    One of the friendliest, collaborative work environments I have experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Minted full-time (less than a year)

    Pros

    All the standard startup perks (snacks, friendly environment, flat management structure, real opportunities for growth), but in a profitable, growing business with a successful product line and lots of new stuff happening every day. They have brought in battle proven upper management from big tech companies and are moving in the right direction with business processes and strategy while keeping their charm.

    Cons

    It's a rapidly changing environment, the needs / short term goals can change quickly and you have to adapt. Not really a con but something to be aware of. Certain times of the year are very busy and the workload is high but they augment the staff during those times.

    Advice to ManagementAdvice

    I think it's on the right track.

    Recommends
    Positive Outlook
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