Minted

  www.minted.com
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36 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

4 people found this helpful  

Paid the bills but didn't provide me with a new skillset (other than learning Salesforce).

Customer Service Representative (Former Employee) San Francisco, CA

ProsThe people in Operations. CS and DA reps work together to troubleshoot customer orders to any degree. They work together to figure out technical glitches. They make the customers happy. They are wonderful people who make the best out of their current positions. Bagel Mondays and Thursday Lunches were a nice perk as well. Learned how to use Salesforce.

ConsWhere to start? Working during holidays and weekends were not ideal but came with the territory due to the nature of the position, but still a downside. If you started in Operations, there's no real room to grow and work outside of Operations. Protocol processes were not always streamlined; elements were changed and not always known by everyone on the team. The whole Operations team should know the same information to do things; there wasn't universal knowledge all the time. Computers weren't always optimized for team members. For example, if a CS rep sat down at a computer and not all of the programs he/she utilized were on the computer or working, he/she would have to move to another computer. Little things like that detracted from getting the job done. Communication improved through the year with the company but there wasn't that extra push to make sure everyone was in the loop was not always enforced. Pay was decent but not enough to keep you at a place that didn't know how to appreciate your worth and talent.

Advice to Senior ManagementPay attention to your talent. Provide your talent with an incentive to stay with you. Pay them with they deserve.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fast paced, great experience

    Anonymous Employee (Former Employee) San Francisco, CA

    I worked at Minted as a contractor for less than a year

    Pros: Lots of opportunity to learn. Working with amazing people: engineers, designers,… Cons: Hourly employees paid less than ideal wage. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    I like working at Minted so far.

    Anonymous Employee (Current Employee)

    I have been working at Minted

    Pros: Easy to keep busy, interesting business model, one side of the office is really nice. Fancy kitchen with snacks.… Cons: Weird culture, not a good place for people who need a lot of reassurance… Advice to Senior Management: Rethink official social activities that exclude a lot of people,… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

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