ModCloth

www.modcloth.com
There are newer employer reviews for ModCloth

15 people found this helpful  

A company with amazing potential; but absent leadership.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at ModCloth full-time (more than a year)

Pros

The open PTO policy and flexible work from home are great. It makes it really easy to schedule doctor and dentist appointments; or if you're expecting a repair person or out-of-town guest.

The discount is amazing, and you'll quickly find yourself with a whole new wardrobe.

The wonderful product selection and mission statement make Modcloth a brand that you feel proud to be part of.

All of the individual contributors are really nice and talented people.

Cons

Poor Compensation: The salaries are below market, there are no bonuses and the "raises" are a joke. Management claims the salaries are "merit based", but overwhelmingly positive performance reviews are not rewarded. Additionally there is no room for negotiation. No 401k matching

Ineffective Leadership & Operations: The management at Modcloth is very inexperienced, and lack a of vision for the future of the company. When we used to have a roadmap it was always changing. Now there is no roadmap, and you never know what will happen next. It has really killed the passion of the talented employees here. Why pour your passion and talent into a project if it might just get killed on management's whim?

There's also been a sudden lack of transparency into the health of the organization. In the past the CEO would answer questions during all-hands meetings. Now we are sent a Google Doc full of non-answers.

Office Politics: Political divisions within the office mean that if you don't make friends with the right people you might find yourself caught in the crossfire. (Operations will tell you that the ongoing harassment you face is just a "miscommunication") Managers always make sure that their BFFs are taken care of, regardless of experience or expertise.

No Career Growth Opportunities: There isn't really any room to grow in your role; and it's rare that anyone can make a lateral move into another field. As a creative person it's easy to feel stifled when you're pigeonholed into a single role.

Advice to ManagementAdvice

Modcloth *desperately* needs leaders with experience and a vision for the future. Right now it feels like no one is steering the ship, and it's really negatively impacting employee morale and passion.

It's really difficult because Modcloth used to be such an amazing place to work. Please find us good leadership so we can get out of this rut and back to focusing on our girl!

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

127 Other Employee Reviews for ModCloth (View Most Recent)

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  1. 6 people found this helpful  

    Great culture, but missing typical tech perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at ModCloth full-time

    Pros

    -Office culture is great: colleagues are friendly and respectful
    -Still lots of low-hanging-fruit challenges to be solved
    -Can't beat a dog friendly office

    Cons

    -Creativity is somewhat stifled because day-to-day work is not always tackled efficiently (leaving little time for an employee to go over and beyond)
    -Missing nearly all of the standard tech industry perks: NO lunch, NO commute subsidies, NO bonuses, NO 401k matching - ModCloth constantly pumps the "better than average" healthcare and equity, but these are truly no better than at other companies and do NOT make up for the missing perks.
    -Execs are all clearly smart people, but at times they do not all seem to be aligned with one another

    Advice to ManagementAdvice

    By not offering the standard perks every other tech company of your size offers (see "Cons"), you are undervaluing your employees. It is as if you do not care to expend the extra dollars to show your employees that you value them as much as other companies. If you CANNOT offer these perks due to money trouble, I would rather know that and be able to choose whether I want to work for a floundering business or not. There is a good chance I would choose to stay as the equity that you offer would mean THAT much more if I stuck it out and MC was successful!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 14 people found this helpful  

    Lack of creative consideration and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative Role in San Francisco, CA
    Former Employee - Creative Role in San Francisco, CA

    I worked at ModCloth full-time (more than 3 years)

    Pros

    Great healthcare and unlimited PTO.
    Dogs
    Interesting, kind co-workers
    Great discount

    Cons

    This is a company that did not think thoughtfully about their brand. Today they're trying to reach a broader audience, but at the expense of the voice and vision they previously had. The Creative Director would much rather be "on location" at a photo shoot than in the office, discussing messaging and brand strategies. This decision to reach a broader audience was "unveiled" to the entire company without room for discussion, most of the creative team was left out of it's conception.

    The company has a severe disregard for the amount of time it takes to produce thoughtful creative. For the three years I was there, it was a constant battle to get more time for anything. A project management tool was put in place to better understand the workload. The tool showed how high the workload is, but it's rarely rebalanced. Even at the request of team managers. The tool itself it hard to use, it's an accounting software.

    The company is quite large, but there are no pushes to get everyone together. Most people rarely attend the in-office monthly happy hours, less attend out-of-office happy hours. When there's food in the office, people get their plates and head back to their desks. Most people eat lunch at their desks (partially due to the small kitchen), there's not much inter-mingling between teams. Directors and execs are often in meetings, when they're not, they don't really inter-mingle with employees either. It's easy to loose culture when even the founders don't say hi to people as they walk through the office.

    Compared to other San Francisco businesses, ModCloth lacks the same perks. There's a snack wall, but no catered meals. There used to be free yoga, but it costs money now. It's difficult to get the right kind of equipment (computers, software, etc.) to get your job done. You get a $100 giftcard at the end of the year as a bonus, but good luck getting a raise. And you'll have to pay the tax on that giftcard, which is about 50%.

    Advice to ManagementAdvice

    I think the exec team needs to take more ownership in creating the culture they want to see. Say hi to people, introduce yourself, act a little more at ease. There needs to be more discussion around creative and concepts. Typically, direction comes from the top down with little room for innovation and very little time to actually do it well. The exec team needs to really let go of the idea that people are leaving because they want to "get back to their start up roots" or just because the business is growing, address the actual problems.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for ModCloth

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