Mondelez International

  www.mondelezinternational.com
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158 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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Has Vision But Lacks Clarity

Sales Service Representative (Current Employee)

Pros-Mileage compensation
-Good way to build experience in retail/food business
-Management is committed to helping all employees succeed

Cons-Lack of distinct direction in regards to customer care
-Frustrated store managers seem to be appeased temporarily rather than promised a long-term solution
-Communication is severely lacking
-Sales reps rarely tend to change methods despite clear evidence of out dated practices (i.e. product-pushing focus over customer-oriented focus)

Advice to Senior ManagementManagement does a great job of helping the lowest and highest rung of the ladder along with everyone in between. However, it seems to me that management does not exert enough pressure to change the business model to a more modern approach to sales. It might be best to utilize management to "coerce" sales representatives to practice better communication with their merchandisers as well as with the store managers. Rather than establishing quotas with sales numbers (which does not indicate any relationship with the store), managers should emphasize the importance of the relationship by establishing communication quotas with the store. Perhaps having a database where information regarding conversations, sell space, etc. is uploaded so the managers can physically see communication progress and relationship-building. This would require accountability from ALL employees: merchandisers, sales representatives, and management.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Treats employees excellent with great benefits

    Sales Representative (Current Employee) Orlando, FL

    I have been working at Mondelez International full-time for more than a year


    Pros: good benefits, company cars, care about employees Cons: low-mid pay, in order for a promotion relocation is necessary Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    dont be fooled

    Senior Sales and Service (Current Employee) Des Moines, IA

    I have been working at Mondelez International part-time for more than 3 years


    Pros: if you do you job somewhat correctly the management leaves… Cons: horrible management , mileage compensation is a joke, expected to be on call… Advice to Senior Management: Appreciate your staff instead of cutting their paycheck whenever you can. Don't… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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