There are newer employer reviews for MoneyGram International
There are newer employer reviews for MoneyGram International

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Had great opportunities to gain experience and business knowledge

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Lakewood, CO
Current Employee - Customer Service Representative in Lakewood, CO

I have been working at MoneyGram International full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Worked with a great team, great friendly enviornment. Had some employee appreciation events.

Cons

The people running the company were not transparent in their changes. There was an enormous amount of change in a short period of time, employee moral was low due to rumors and uncertainty in job safety. Outsourcing.

Advice to Management

Value employees, especially those who aren't in the upper levels. They are the front line of the company and make the money that pays our salary. Keep them informed of changes, their lives outside of work should matter. Many of these people have dedicated 10+ years to the company and their input on policy, procedures and changes were never considered. Maintain jobs in the U.S, company quality is going to signigicantly decline now that customer service is completely outsourced.

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There are newer employer reviews for MoneyGram International
There are newer employer reviews for MoneyGram International

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