MoneyGram International

  www.moneygram.com
  www.moneygram.com
There are newer employer reviews for MoneyGram International

2 people found this helpful  

Cost cutting - To what end

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support in Brooklyn Center, MN
Current Employee - Technical Support in Brooklyn Center, MN

I have been working at MoneyGram International full-time (more than 10 years)

Pros

Overall, the co-workers I deal with are great. My supervisors over the last 10+ years have been pretty good. Benefits are not bad.

Cons

Benefits have steadily eroded since I joined. Less vacation time. Higher premiums for Insurance. Fewer opportunities. Fewer paid holidays.

Morale is horrible throughout the company.

Information is sketchy and rumors spread like wildfire.

Weak executive leadership that is absolutely horrible at communicating with customers or employees.

Lack of direction. Trying to react to market with "me too" solutions. No innovation.

Outmoded systems.

Total lack of respect for front-line employees.

Advice to ManagementAdvice

Get a clue. Quit thinking about your next bonus and the next quarter. Maybe it is time to think long - term strategy. This is a business that will likely boom as more and more people in the US are forced away from the traditional banking system. But you won't be part of it if you lose your biggest and best customers today.

Doesn't Recommend
Negative Outlook
No opinion of CEO

104 Other Employee Reviews for MoneyGram International (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    Worked for MoneyGram 15 years...currently for online product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    Rapidly growing company, helps many people. I have awesome coworkers and a great relationship with my department leadership. Talk to a wide range of customers every day.

    Cons

    Not much opportunity for advancement. The company seems to be moving away from an emphasis on customer service toward company-wide cost cutting. It is a shame so many people must lose their jobs in the next year.

    Advice to ManagementAdvice

    Moving jobs outside US can't be the only way to cut costs. I predict fraud and chargeback rate will skyrocket. Keep MGO operations in US.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Saint Louis Park, MN
    Current Employee - Database Administrator in Saint Louis Park, MN

    I have been working at MoneyGram International as a contractor (more than 3 years)

    Pros

    There is always a great work life balance and always opportunities to learn new things for the company is up-todate in the technological front.

    Cons

    Changes implemented are more rapid with less time for the associates to assimilate them and go with the change.

There are newer employer reviews for MoneyGram International

Work at MoneyGram International? Share Your Experiences

MoneyGram International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.