There are newer employer reviews for Monster Worldwide
There are newer employer reviews for Monster Worldwide

See Most Recent

People are fantastic to work with - management has issues.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Maynard, MA
Former Employee - Anonymous Employee in Maynard, MA

I worked at Monster Worldwide full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The employees at Monster are wonderfully collaborative. They go above and beyond to accomplish the goals of the organization.

Cons

Senior management is so focused on their "fiduciary responsibilities" that everything else suffers.

Advice to Management

You have an obligation to employees as well, not just to stockholders!

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  1. Helpful (1)

    Recruitment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Monster Worldwide full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great co-workers and work environment

    Cons

    Poor Management Staff with unfair treatment

  2. Helpful (2)

    Customer Service - welcome to Hell

    • Senior Management
    Current Employee - Customer Service Representative in Florence, SC
    Current Employee - Customer Service Representative in Florence, SC

    I have been working at Monster Worldwide full-time (More than a year)

    Pros

    The Director of Customer Service, Jeremy Curley is the best thing going for Monster customer service dept. If you work your ass off you will get promoted when there are positions available and if you can get past managers who find ways to pip good agents to keep them on their teams.

    Cons

    Good agents are expected to produce a ton of work while slack agents get away with anything. Managers do nothing. They should all be fired and let the Team Leads run the teams. Mist managers don't even provide accurate assistance. Spread the money saved on manager salaries across the floor to all agents and team leads. Super Divas are in high positions and would rather make fun of people than do their jobs. Complaints to upper management and gf are not taken seriously and result in a high turn over rate. Not enough new hires to replace high number of people quitting. More pressure and work are put on agents with no sympathy. Dealing with other departments is a nightmare. No one wants to do their jobs, only send stuff back without even taking time to review or push the work onto someone else. Sales is constantly screwing up and leaving SHD and GCS to correct. No QA for sales or back office yet GCS are terrorized daily.

    Advice to Management

    You know your good agents, you know the bad. Force your managers to do their jobs and weed out the bad seeds. There are intelligent people in Florence looking for work. Why are idiots, divas with ridiculous attitudes and managers that do nothing and don't know what they're talking about half the time running things? There is too much red tape around firing people. Listen to the complaints and take action or good agents will continue to look elsewhere. Again, fire the managers and give everyone else a raise.

There are newer employer reviews for Monster Worldwide
There are newer employer reviews for Monster Worldwide

See Most Recent

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