There are newer employer reviews for Mood Media
There are newer employer reviews for Mood Media

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Helpful (4)

Casual & fun environment, yet dominated from the top with small business practices

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Mood Media

Doesn't Recommend
Doesn't Recommend

Pros

* Small business environment means you are not treated like a number. Everyone knows everyone, which tends to make things easier.
* Great office atmosphere - music always playing, colourful characters, casual dress code, great office location.
* There is scope for organisational development & change - you just need to know how to go about it!

Cons

* No employee benefits - you get your salary & super and that's it.
* No opportunity for flexible work options i.e work from home.
* Amateurs in terms of business process and policy - there are few documented processes, and guideline info / IP on how things work tends to reside with individual employees. High staff turnover with IP going out the door has certainly impacted the business.
* Details are often overlooked - i.e the attitude is let's just jump in and see what happens. This results in errors, multiple workload, and increases in costs if external agencies are involved. There is not a project approach to most things, meaning people who should have been involved from the beginning are brought in half way through and expected to work miracles to make it all happen.
* Environment & hierarchy can make you feel like you don't have a voice in terms of suggesting changes or a better way of doing things.
* Culture is very time focussed. If you start at a certain time, you finish at a certain time. Instead of being workload focussed where you might go home a bit early because you've finished everything for the day, you feel like you have to stay until your 7.5 hours are completed.
* Getting leave approved is like asking for a 100k pay rise. Annual leave is the right of every employee - the business will not fall apart (well, assuming there is sufficient support to maintain the workload - that's another story!)

Advice to Management

* Learn that you hire people to do a job they are qualified for. Confidence in people builds competence.
* Implement better hiring strategies to get talented people into the business - makes point # 1 easier!
* MD is a bit of a control freak - he wants to be involved in a lot of decisions and will often make changes / offer input just for the sake of it. He forgets that others might be the expert - learn to take a back seat and trust the decisions your employees make! Culture also reflects this top heavy approach - if I had a dollar for every time someone has said "I'll just run it past xx" or "Has xx asked for this?"......

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  1. Helpful (1)

    Great Company Moving in the Right Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Web Developer in Fort Mill, SC
    Current Contractor - Senior Web Developer in Fort Mill, SC

    I have been working at Mood Media as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Room for growth and many benefits to being in the office including bands, lunches and events held for employees. I was full time for 5 years and moved out of state switching to contract. Mood Media has been very good to me and acknowledge your worth to the company.

    Cons

    There have been negatives in recent years due to transitions of many companies coming together to form Mood. This year Mood is settling in place with a great team and one voice. The cons have been falling fast.

    Advice to Management

    Communication with departments as a whole could prove useful as opposed to filtering everything through department heads all the time. Of course generally this is fair for time management although 6 month or so full department discussions may help with insight into multiple opinions within the company instead of a filtered one through management. Just my 2 cents.

  2. Helpful (1)

    Definitely Getting Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Mood Media full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Does Mood have issues? Yes, of course.

    Are they working to get better? Yes, from what I can see and feel - they are trying and have done a good job.

    The company is fun, the people work hard, and the business is big and booming. If you are a Customer Service Representative or work in Billing, the job is tough, hourly work. However, for those working in the creative, marketing, product, design, or engineering space - the work is challenging and rewarding.

    Cons

    Management needs to work on better communication. We need more transparency on what the company is doing to get better and news on new product launches and initiatives.

    Big discrepancy on office culture. If you visit Mood offices across the US you will find that some are MUCH nicer than others, this has a big impact on the work environment.

    Advice to Management

    Keep trying, put faith into your employees, keep making employees happy, keep launching new products.

There are newer employer reviews for Mood Media
There are newer employer reviews for Mood Media

See Most Recent

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