There are newer employer reviews for Morgan Drexen

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You have better meet their sales quotas or your out of there.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - CIS (Telesales)  in  Costa Mesa, CA
Former Employee - CIS (Telesales) in Costa Mesa, CA

I worked at Morgan Drexen full-time for less than a year

Pros

Flexible brakes, my fellow employees, parking accessibility, x, x, x , x x, x, x.

Cons

Management, sales quotas, fellow employees, security protocols, employer politics. BS

Advice to ManagementAdvice

Give employees especially sales reps (CIS) a chance don't just write them up for missing the weekly quota by one deal (technicality) then fire them. You make money because people like me sell your service.

Recommends
Neutral Outlook
Disapproves of CEO

2 Other Employee Reviews for Morgan Drexen (View Most Recent)

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  1.  

    LIS - high turnover, no money, Jack in the box pays better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Intake Specialist (LIS)  in  Costa Mesa, CA
    Former Employee - Legal Intake Specialist (LIS) in Costa Mesa, CA

    I worked at Morgan Drexen full-time for more than a year

    Pros

    Free coffee. Management can be pleasant. Parking is good. Helping people get out of debt. Close to the freeway.

    Cons

    Terrible pay structure. Min. wage is draw against commission. Pay structure is in points, each deal is .75 to 1.25 units. Accumulate units equal a weekly commission number which equals a dollar amount. Very calculated to benefit company not telesales agent (LIS). Most agents are closing 3 to 5 a week every other week if lucky. Software is a confusing monster that gives the feeling you mastered something -truth, you waste your time learning an out of date complex software more than on the phone selling. No manual, just help from other agents. Training is poor and weekends can be mandatory and 5 am start time is a drag. The carrot pay out clearly exists. Building is half empty. Company has had better days. Most agents that have been there for a while seem angry all the time. You will be a chaser of flakes that don't pay their bills. Some agents will say anything to close a sale. Sometimes you hear agents screaming at clients. Company policy is business attire, you must ware tie, even though you sit behind a desk on the phone all day. Women, can ware anything they want. A while back there were issues with dress codes; agents were showing up looking like gang bangers, so they changed and no they dress better, but still look like gang bangers with ties. I would not recommend this company to anyone!!

    Advice to ManagementAdvice

    Get a manual for your out of date proprietary software mess. Better training not useless meetings with no meaning. The turnover speaks for itself. Raise minimum wage to something agents can live with. The last thing you want is to hire desperate agents who will say and do anything to make a little money. Come up with a better pay structure.

    Neutral Outlook
    Disapproves of CEO
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