34 Employee Reviews (View Most Recent)

Sort: Rating Date

 

What you expect from Direct Care

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Direct Support Associate
Former Employee - Direct Support Associate

I worked at Mosaic for more than a year

Pros

Lots of paid training, love the clientele, pretty good benefits after a year, service, overtime (though frowned upon), wide range of shifts available

Cons

If replacement does not show up, you're basically stuck there unless an on-call worker actually says YES when called, no matter how long you've been there... Direct care can be emotionally and mentally exhausting. Low wages and other budgetary issues working in non-profit agency. Trainers and office staff are often condescending and judge without ever actually working direct care. Management and the whole company go on about caring about the clients, but at the end of the day its a business and they will condense these people into fewer and fewer homes when budget requires it...despite negativity toward institutionalization...seems pretty similar to me. Problematic with changing budgets, etc meaning quality of care and amount company really cares about its clients is going downhill

Recommends
Negative Outlook
No opinion of CEO

Other Reviews for Mosaic

  1.  

    i regret working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Support Associate  in  Des Moines, IA
    Current Employee - Direct Support Associate in Des Moines, IA

    I have been working at Mosaic full-time

    Pros

    the clients are the best part of this company

    Cons

    the management are very rude and disrespectful. always under staffed because they treat their DSA's horrible. they are constantly calling all day. they aren't willing to work out a schedule with people that are going to school. pay and benefits aren't worth the crap you put up daily with. management forgets that for clients to be happy so do the staff, we work with clients daily and they see when we aren't happy. the recent changes in polices and management make it even worse then when i started. i received less then 2days of in home training then was yelled at when something wasn't done correctly. i regret ever working here. it has been a horrible experience.

    Advice to ManagementAdvice

    treat people better. we arent your slaves or monkeys. stop acting like your better then everyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dsa  in  North Kansas City, MO
    Former Employee - Dsa in North Kansas City, MO

    I worked at Mosaic part-time for more than a year

    Pros

    No Pros whatsoever! Administration acts like a bunch of self centered 3 year olds.

    Cons

    People are treated like crap even when they give 120% . Administration is a bunch of self centered, jealous, lazy individuals.

    Advice to ManagementAdvice

    Do your job objectively.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Mosaic.

Worked for Mosaic? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.