Moss Adams LLP Employee Review

I worked at Moss Adams LLP

Pros – The work is very interesting. Projects are fun and challenging. The firm hires smart, talented people. Anyone, regardless of where they are in their career can learn a lot about business. Employees can strengthen their ability to analyze and interpret information allowing them to solve complex business issues for clients. Employees can learn a great deal from their managers and partners. The partners and employees deliver high quality audit and consulting services.

Cons – There is only major downside to working at Moss Adams. Managers can be very rude. They are allowed to raise their voice and use foul language with staff when they are angry, even in front of peers. Hateful communications occur face-to-face and through voice mails and emails. This behavior is allowed even when managers have erred in their conclusions due to misinterpreting the facts or receiving bad information. There is no such thing as an apology. These same managers often refuse to hear explanations leaving the offending employee unable to address the horrible comments. Employees have no recourse but to wait until the manager "gets over it" or moves onto screaming at another staff member. This is extremely demotivating. Even employees with successful track records of completing projects on time and on budget and gaining referenceable clients are treated in this manner by some partners, even managing partners.

Advice to Senior Management – The firm should adopt a zero tolerance policy prohibiting screaming and/or foul language in all business communications especially when disciplining staff. Management can discipline and communicate critical performance issues in a professional manner even when the message is highly punitive. In cases where managers scream and swear at staff, ensure employees know how to safely report the event in a timely manner, not having to wait for upstream reviews which might be months later.