There are newer employer reviews for Mountaineer Casino

Has done well with the bad economy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservationist in Newell, WV
Current Employee - Reservationist in Newell, WV

I have been working at Mountaineer Casino full-time (more than 8 years)

Pros

Has options to buy benefits. Does still have full time positions available.

Cons

It is a 24-7 faciltiy, with most of the workers not having regular days or nights off. Holidays are not an option to have off, no matter what your senority. Senority is not respected almost to the point where you are punished for it.

Advice to ManagementAdvice

They have worked to make somethings better, but they have taken from the workers more than given. They need to keep the rules consistand and fair for everyone. Give to ones that have worked for it.

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  1. "Good casino stepping stone"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer
    Former Employee - Table Games Dealer

    I worked at Mountaineer Casino full-time (more than 5 years)

    Pros

    Employee benefits, break room, friendly atmosphere, regular clientele.

    Cons

    It feels like everyone at this employer is expendable and can replaced at any time. Value all the employees more.

    Advice to ManagementAdvice

    Value the suggestions from the employees more to help the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Save yourself the trouble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mountaineer Casino full-time (more than 5 years)

    Pros

    The guests make the bs you deal with tolerable.

    Cons

    This place started off as a great place to work, or so it seems. Unfortunately the economy and competition are breaking it down and the merger did not help things. Most recently many people have been laid off, including many who have been there for 10+ years. They're understaffed in crucial areas yet have a way too bloated staff in others. If you're like I was and get stuck in an understaffed area, expect to do three times the work to make up for the lazier workers who have been there forever and apparently feel confident enough to not do their jobs. Benefit packages have been decreased since the merger as well, the pay rates are low despite how much is expected of you and they seem to find more and more ways to take from the employees to save a dime. The guests complain how tight the place is, which is obvious when comparing it to their competition but they don't realize that it doesn't get much better being on the other side of it either. Work/life balance is a joke unless you like expecting to be at their beck and call 24/7 and career opportunities are only there if you know the right people and can shut up and be a good yes man.

    Advice to ManagementAdvice

    Have some loyalty to the people who have stuck it out for several years. A $25 gas card at the holidays doesn't cut it. Actually listening to both your guests and employees would mean a lot more. Seems like this place is only operating until the parent company can finally write it off as a fail and close its doors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Mountaineer Casino

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