66 Employee Reviews (View Most Recent)

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4 people found this helpful  

Do yourself a favor and don't work here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Scottsdale, AZ
Former Employee - Customer Service Representative in Scottsdale, AZ

I worked at Move full-time for more than 3 years

Pros

Casual dress. Fairly flexible with scheduling and getting time off. Decent pay compared to other similar jobs.

Cons

It was a decent company when I started in 2007 but went downhill fast. They became more concerned with making more sales than actually providing decent customer service and supporting the products that they offer. Sales reps are encouraged to lie and misrepresent products to get sales. Company isn't keeping up with technology and results of competitors resulting in unsatisfied clients. Be prepared to be treated terribly by management as well unless you are one of the lucky ones that becomes friends with them. The "quality assurance" is a joke, if you don't upsell you fail, even if your customer service was perfect.

Advice to ManagementAdvice

Teach your managers how to treat their employees. Customer service department should be focused on CUSTOMER SERVICE not on SALES.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Move

  1. 3 people found this helpful  

    Not impressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Move full-time for more than 5 years

    Pros

    None I can think of for my division. My advice: Stay away.

    Cons

    The company follows trends and new technology, doesn't come out with any new ideas and hasn't since the late 90's. Very old technology and systems. The division I work in gets no resources or money to stay relevant. Takes money from customers and doesn't use it to stay relevant or even try to give them a return on their investment. Very shady about where the division is heading. Many people leaving and none of the positions being re-filled. Most of us who are left think they are going to pull the plug on our division any day now, but not before they bleed us for everything we can possibly get from our customers.

    Advice to ManagementAdvice

    Be honest with your employees as well as your customers. Have some integrity. Don't just continue to take your customers money without re-investing it in the company and in turn results for the customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    One of the best companies I have worked for in my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I worked at Move full-time for more than 3 years

    Pros

    Plenty of resources, intelligent people to work with, great boss

    Cons

    Company is in the process of downsizing

    Recommends
    Neutral Outlook
    Approves of CEO
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