Nov 4, 2009
2009-11-04 18:22 PST
Details
Pros
Getting free rentals and being able to view them before they went out on the floor, and my manager was really good to work with me when I needed days off. Other than that...nothing.
Cons
I think they need to stop spending so much money on signs and things like that and possibly give the employees a needed raise or even perhaps more hrs and lets face it...or it would be nice to have an extra person in the store and be able to take a break. This company wasnt like this when I first was hired. There was always at least 2 people in the store on friday and saturday nights. but now there is one...and god help if you need to go to the bathroom. Maybe if you are lucky you will get time to grab a bite of something. I am appauled at the fact they spend so much money in printing their signs that not really anyone notices. its SELL SELL SELL...PP PP PP. It doesnt matter if the 10 out 12 you wait on have it. or maybe you have only sold 3 this week...or maybe no customers at all...maybe the ones that have came in already have it....You are still expected to sell it...or else get written up. I think this will be MG's downfall because someone decided that we had to get a CC or get 3 months cash in advance...apparently they have never dealt with the public to know how everyday people are. Alot of people will not do this..and neither would I after getting quiet a few calls about cards being charged that werent supposed to be. And now they tell us we have to give a gift card instead of a refund to the card. Thats Absurb. I had a good manager probably one of the best I have seen. But I know the DM was breathing down his neck...God help should he not get his bonus. Nevermind the poor souls that are in there taking the heat for minimun wage while he gets his new TV or trip. But at this rate, he wont get many more bonuses. I feel like its a matter of time until MG is out of Business esp with as many stores closing that there are.
Advice to Senior Management
Stop spending so much money on signs and things in that order that only get left for a short period of time. And if you would Stop requiring a CC and PP would sell alot better. I know a store where they are not asking for a CC. The Mgr has bought a prepaid card in her name from walmart and uses it. and its selling like crazy. This is Unfair to those of us that are trying to sell it the correct way. its sad that there are people getting terminated for not selling it the right way. I have for the first time tonight sat down and looked at all the bad reports online about MG and the complaints that people have. if something isnt changed soon this company will go under.
Have you all checked Family Video prices lately? Their Core collection as you call it...is 1.00 and kids movies are free.
Helpful Review?
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Comments (6)
Inappropriate?
Inappropriate?
I certainly feel others pain. But I have said goodbye to this job, theres got to be something better than being harassed because customers do not want this plan with its current requirements. :)
Inappropriate?
I certainly feel others pain. But I have said goodbye to this job, theres got to be something better than being harassed because customers do not want this plan with its current requirements. :)
Inappropriate?
I certainly feel others pain. But I have said goodbye to this job, theres got to be something better than being harassed because customers do not want this plan with its current requirements. :)
Inappropriate?
by Anonymous:
There are way too many ppl in the company coming up with crazy ideas... There must be like 100 departments in corporate... I don't remember them, but something like, the "game team" and the "movie team" lol. I'm generalizing, but there is a department for EVERYTHING. Those ppl are not getting Minimum wage guaranteed, but who's making the money for the company? The Store level employees. How about some advertising in the company? BB is advertised EVERYWHERE...... Even on the internet... My coke rewards.com has rental rewards, etc. When was the last time you saw a MG commercial anywhere, or any major type of advertisement? Never.. That's the problem. Takes you back to the time of LSM... Local store marketing! Has that been resurrected yet? I don't know the answer. All i know is there is an early morning meeting in store with the dm on the weekend to review and go over points on selling PP. Asking isn't good enough anymore, we need to harrass the customer endlessly.