Pros

If you are in high school and are looking for a job Mrs. Fields is a great alternative to the usual fast food. You get to work in an air conditioned mall, eat all the cookies you could ever want ( they get old fast though ). My hours were very flexible, and I got a few raises.

Cons

Upper management can be a pain. Too easy on some people ( let people off wasily when they do something wrong ). The pay is decent, minimum or a little above. The workplace is a ton of fun but when you're stuck closing alone 4 days a week it can get boring.

Advice to Senior Management

Listen to what your employees/coworkers have to say. Enforce the rules.