MultiPlan

  www.multiplan.com
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57 Employee Reviews (View Most Recent)

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Service Advisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - SERVICE ADVISOR  in  Waltham, MA
Current Employee - SERVICE ADVISOR in Waltham, MA

Pros

It is a really good experience and has a lot of growth opportunities within the company.

Cons

Micro Management, Very picky about minor details, A lot of pressure on little things that shouldn't matter, and an overall negative culture.

Advice to ManagementAdvice

Working in a call center is hard enough being on the phones all day, you don't need to compile the stress by over managing and being so negative all the time. You need to reward hard work and good results not just harp on the negatives.

Doesn't Recommend
Positive Outlook

Other reviews for MultiPlan

  1.  

    Discouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - SQA III  in  New York, NY
    Current Employee - SQA III in New York, NY

    Pros

    Generally flexible with needed time off and leaving early/coming in late. Although I think this depends on the dept you're in.

    Cons

    Nepotism is out of control. We are our own family tree! It's very obvious that race plays a role around here, if you're not Indian you don't fit in. Tried hard to advance my position and was told IT isn't promoting, the next week 2 people were made directors. It's a joke after a while. Salary increase is no where comparable to the increase in benefits. Bonuses are a joke - the same $$ I've gotten for the past 5 years.

    Advice to ManagementAdvice

    Learn to promote, show employees you value them. Stop hiring family members!

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Analyst  in  Naperville, IL
    Current Employee - Account Analyst in Naperville, IL

    Pros

    Very flexible, however; this depends on which unit you work in.

    Cons

    People are given promotions . Promotions are not earned, which makes it hard for qualified employees to move vertically in the company.

    Advice to ManagementAdvice

    Hire competent people to manage your departments.

    Doesn't Recommend
    No opinion of CEO
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