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Hell

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - District Manager
Former Employee - District Manager

I worked at Murphy Oil

Pros

Top salaries in the industry and great benefits. The guys at the very top seem really nice and are very funny.

Cons

Those guys at the very top have no idea what really goes on in the field. If you go to work as a DM you will get paid very well but they own you 24/7. I don't mean just a hard days work I mean they own you and they do not give a crap about your family life it means nothing to them no matter what happens. Employee engagement? They think these little surveys are employee engagement. The people working in the stores hate the company!

Advice to ManagementAdvice

Get some Zone Managers that care about their people and that realize the goal should not be a competition of how many stores you can hit in a day. What kind of impact do you really think one can have when they are in their stores for 30 minutes and then move on to the next store so they can show they hit 6 stores in a day? Also the labor for these stores are ridiculously low. You wonder why these store managers are unhappy, they are burned out!

Doesn't Recommend

82 Other Employee Reviews for Murphy Oil (View Most Recent)

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  1.  

    Think long and hard before you go to work for this company. The work and pace are far more than compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Murphy Oil

    Pros

    Mostly located in front of the Nations number one retailer "Walmart". This provides high traffic and limitless customers. The service provided "gas" is a needed commodity by nearly every one. Many of the locations are kiosks, making them highly profitable. The kiosk concept exposes you to some employees that would not work for regular "C" stores. As compared to others in the industry, Murphy is highly advanced technologically. They are down to the minute on pricing and market trends. Murphy is a sales powerhouse in fuel and tobacco products. They are also still relatively small so the leadership is closely connected to the field. They do offer decent employee benefits. Murphy also puts it's money where it's mouth is in regards to charity and education.(Check out the El Dorado promise)

    Cons

    The work load is tremendous and very time consuming. Many locations within a district can be hours apart. One of the biggest challenges is the quality of employees. You are very limited based on the rate of pay. The "bottom of the barrel or the most tenured; not necessarily management material, are the managers. Not in all cases but in many, this makes them limited on what they are able to produce, which makes your job much harder. The bonus plan changes regularly. I have seen it changed 3 times in a year and a half; decreasing each time. It is very difficult to have a balanced life. Between calls and emails, the company provided Blackberry is constantly going off. This can be a source resentment from friends and family. There are 3 fuel surveys due every day. Although it is the stores responsibility, you still monitor all of them. You truly are never off. (I must add that there are different Division Mangers so some in other areas may have better off time. The Division Managers do change ever 1 to 3 years, thus no one is guaranteed to remain unchanged.) Recently the company has started having monthly contests promoting certain products. There is nothing wrong with this, but at Murphy it has really gotten out of hand. The numbers and results are not real. The Division Managers in certain areas go way overboard on pushing to win and not focusing on really growing the business and securing the company's future. In addition, every position above District Manager requires moving to El Dorado, AR. This is not a match for all lifestyles and dynamics. Lastly, those in El Dorado, often do not support the field, communicate well or even return phone calls. I have never seen a company where a District Manager has absolutely no authority or weight. To get anything done, it often requires the Division Manager getting involved. If you are coming from a larger, more established company or a truly corporate atmosphere, Murphy can be a shock. Although they are changing and moving toward a more corporate climate, professionally in the field and in the office, they are not there yet. For what they are paying, it is not worth it. If you have the experience and the degree to back yourself up, I would look else where. Their turn over rate, speaks volumes to this fact.

    Advice to ManagementAdvice

    Communication must improve in all areas. The El Dorado offices, should support the field because the field services the customers. The work is extremely tough and there are a lot of employees that truly care and want to do what is asked of them. Take the focus off the contests and closely monitor the driving forces behind them (even Division Managers). No on is going to win every contest; there always has to be a bottom. When an employee is off, they should be off, no one should be on call 24/7. Between the daily fuel surveys to fuel flow and pumps down; you are never off. Those reports were designed to ensure proper service to the customers. They are often used as lists to stay off of instead. Balance makes a better employee which makes a better company. The company guidelines and agenda should flow from the top to the bottom. There are often Division agendas that add to the heavy workload of the employees. This often makes Murphy a load that employees cannot bear. The present state of the economy keeps many in place, but once that changes many may vacate.

    Doesn't Recommend
  2.  

    Good pay and experience, but dissappointed in some areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX

    I worked at Murphy Oil as an intern (less than an year)

    Pros

    Good pay and benefits, opportunities are good long term and has a small company feel for a bigger company. Nice new office in Houston

    Cons

    Lack of feedback and poor work life balance. As an intern it was not bad, but the Full time engineers spent plenty of weekends in the field with no overtime.

    Advice to ManagementAdvice

    More feedback to interns and new engineers, and make sure they have the tools to succeed, or at least know where to find them.

    Recommends
    Neutral Outlook
    No opinion of CEO
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