Musician's Friend
2.2 of 5 45 reviews
www.musiciansfriend.com Westlake Village, CA 1000 to 5000 Employees

45 Employee Reviews (View Most Recent)

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Overall decent place to work

Customer Service (Current Employee)
Indianapolis, IN

ProsGet to work in the music industry, many people in the work environment, great training on site, friendly and helpful management staff

ConsOn the phone/head set all day (no face to face interaction with customers), have to deal with sometimes upset and angry customers, competitive commission system

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    • Comp & Benefits
           
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    • No Opinion of CEO

     

    Just another cog in their machine

    Anonymous Employee (Former Employee)
    Kansas City, MO

    I worked at Musician's Friend


    Pros: Good Discounts on gear and equipment Cons: Most management doesn't care as long as numbers are met and… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Amazing coworkers, ridiculous people.

    Customer Service Representative (Former Employee)
    Draper, UT

    I worked at Musician's Friend


    Pros: The coworkers had a really big sense of family. Walking into the job everyone on my team made me feel welcome. The… Cons: The customers are awful! I got screamed at constantly for not knowing a ton about the instrument they played. I got yelled at… Advice to Senior Management: I think it's important to give a little bit more support or feedback. More training… No, I would not recommend this company to a friend More
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