Mystic Lake Casino and Hotel

www.mysticlake.com
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Helpful (2)

my boss micro managed and did a horrible job! Very unfair to all employee's in that department!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Fiance Department in Prior Lake, MN
Former Employee - Fiance Department in Prior Lake, MN

I worked at Mystic Lake Casino and Hotel

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

The benny's are absolutely great!

Cons

The management at the casino's needs to be taken and given a class on how to respect their employees. They are very disrespectful towards the employee's after good and happy employee's makes for better business and happier customers!

Advice to Management

Start over...they are old and very set in their ways!! They are very un-knowledged on the rules and operations of the day to day business. She changed the rules to save her own butt as she saw fit! Then playing the dumb card that she didn't know it was changed!! I feel the tribe needs to get into the operations more frequently and really take a look at how some of the managers treat their BEST employee's. When a pat on the back award is given for Outstanding customer service to the department manager she then in turn would change it on us and write us up saying she received complaints. Funny when the CEO congratulated you and you told him you were written up instead of being praised! Imagine the look on his face!

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  1. An employer that values people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Support Specialist in Prior Lake, MN
    Current Employee - User Support Specialist in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The benefits are incredible, if you avail yourself of them.

    Cons

    The SMSC is in the middle. of. nowhere., so it's quite the commute from anywhere.


  2. Plain and simple, a great place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Prior Lake, MN
    Current Employee - Anonymous Employee in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Competitive salaries.
    Comfortable work environment.
    Morale is very high and you get the feeling people enjoy working here.
    Great benefits...the normal health/dental, plus quite a few "perks".

    Cons

    If often feels that I am treated as an hourly employee even though I am salaried. Management is very conscious to the fact if you put in under 40 hours for the week. At the same time, they all know and appreciate when you put in over 40 hours.
    Security is pretty tight (obvious for a casino)

    Advice to Management

    Keep up with what you are doing, but also start to embrace technologies that allow a more flexible work/home balance.


There are newer employer reviews for Mystic Lake Casino and Hotel
There are newer employer reviews for Mystic Lake Casino and Hotel

See Most Recent

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