Mystic Lake Casino and Hotel

  www.mysticlake.com
  www.mysticlake.com
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Starts off fun, but gets old fast

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server  in  Prior Lake, MN
Current Employee - Server in Prior Lake, MN

I have been working at Mystic Lake Casino and Hotel part-time for more than 3 years

Pros

Great benefits and employee opportunities. Meet tons of fascinating people and a lot of employees and super nice and fun. Clean building.

Cons

Stressful. No holidays off or holiday pay bonuses, guests can be difficult or unreasonable. Managers (Minnehaha Cafe) are unprofessional and power hungry. Employees pay full price for restaurant food because we have our own employee restaurant, but food sucks at 3 in the morning. Community members are allowed to disrespect and treat you poorly. Christmas bonus is a $40 gift card (which is great, but given that the change found on the casino floor daily is more than a person's entire paycheck.) If you work in a restaurant and someone walks out without paying, security will most likely not find them.

Advice to ManagementAdvice

Treat employees with respect instead of condescending them. We're human beings and deserve that much.

Doesn't Recommend
Positive Outlook
No opinion of CEO

29 Other Employee Reviews for Mystic Lake Casino and Hotel (View Most Recent)

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  1.  

    Exciting and energetic atmosphere. Lots of great benefits and a very diverse team of employees at Mystic Lake.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Slot Supervisor  in  Prior Lake, MN
    Former Employee - Slot Supervisor in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel full-time for more than 8 years

    Pros

    Good pay and great benefits. You will meet lots of great people as they have a large workforce in the service industry.

    Cons

    Work weekends and nights and holidays.

    Advice to ManagementAdvice

    Spend more time on team building. Felt that coworkers used to be closer but drifted apart apart during my tenure of almost 10 years.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    One of a kind experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auditor  in  Prior Lake, MN
    Former Employee - Auditor in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel full-time for more than 10 years

    Pros

    Team members are wonderful to get to know and the benefits are wonderful

    Cons

    Swing and Grave hours are tough but working in the Gaming industry you first start out with the odd hours until you are able to switch the hours you would like.

    Advice to ManagementAdvice

    If you say something, follow through on what you say and do not just apply it to certain team members, apply it to everyone.

    Recommends
    Positive Outlook
    Approves of CEO
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