Mystic Lake Casino and Hotel

www.mysticlake.com
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No complaints

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Intelligence Developer in Prior Lake, MN
Former Employee - Business Intelligence Developer in Prior Lake, MN

I worked at Mystic Lake Casino and Hotel full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Decent salary and benefits. I worked back in the business office and not on the floor, but Mystic Lake seems to take care of it's employees at all levels.

Cons

A bit short on the PTO. There is a weird vibe with working at a casino.

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  1. Helpful (3)

    Starts off fun, but gets old fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Prior Lake, MN
    Current Employee - Server in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and employee opportunities. Meet tons of fascinating people and a lot of employees and super nice and fun. Clean building.

    Cons

    Stressful. No holidays off or holiday pay bonuses, guests can be difficult or unreasonable. Managers (Minnehaha Cafe) are unprofessional and power hungry. Employees pay full price for restaurant food because we have our own employee restaurant, but food sucks at 3 in the morning. Community members are allowed to disrespect and treat you poorly. Christmas bonus is a $40 gift card (which is great, but given that the change found on the casino floor daily is more than a person's entire paycheck.) If you work in a restaurant and someone walks out without paying, security will most likely not find them.

    Advice to Management

    Treat employees with respect instead of condescending them. We're human beings and deserve that much.


  2. Helpful (4)

    Managers make up their own rules!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Low Class Minion
    Former Employee - Low Class Minion

    I worked at Mystic Lake Casino and Hotel full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no Pros to this place unless you are a favorite little minion or you're native. If you are great at the arts known as ass kissing, brown nosing, backstabbing, and being as fake as possible you will thrive and go far in this company regardless of your guest service, or years of hard work and dedication to this company.

    Cons

    Parking in employee lot is horrible, and they cut shuttle service so if you are running late, you have to run a mile+ just to get into the building. All managers have HUGE EGOS, love to make up their own rules, abuse employees, talk bad about employees, and the list could go on forever. If you are native you can pretty much do whatever you want, your White managers are afraid of you :) take advantage of it!!! Most of them are people that have NO education and came in from the ground up. NO holiday pay and since when is the Chinese New Year a holiday in America? I've worked for 2 different departments and each has it's own rules on company policy and one even told me they hold high standards and follow the policy of the company to the written word, but yet do not base shifts or hours on seniority but rather by performance. So 7 years with a company has no baring when it comes to a new employee being hired and getting better hours and days off. To wrap this up because I could go on and write a book about it, Management in a nutshell SUCKS and the words condescending hypocrites are the first 2 that come to mind. Some departments have many supervisors and managers and you will find that even though it is not written in any company policy had book, that you will be required to remember each one of their different set up policies and procedures that they make up to suit their own needs. Basically they are all idiots who got lucky and know how to kiss ass extremely well.

    Advice to Management

    Send all your managers to "lets all get on the same page and treat people that work hard with respect" school


There are newer employer reviews for Mystic Lake Casino and Hotel
There are newer employer reviews for Mystic Lake Casino and Hotel

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