29 Employee Reviews (View Most Recent)

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Good place to work and interesting environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Prior Lake, MN
Former Employee - Anonymous Employee in Prior Lake, MN

I worked at Mystic Lake Casino and Hotel

Pros

Business is doing well even in a tough economic environment.
Relatively stable work force.
Very Guest/Customer focused.

Cons

Regulatory environment was sometimes overly invasive.

Advice to ManagementAdvice

Focus less on stopping competition and more on extending the "Wow" factor.

Recommends
Disapproves of CEO

Other Reviews for Mystic Lake Casino and Hotel

  1.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Prior Lake, MN
    Former Employee - Anonymous Employee in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel

    Pros

    Mystic Lake and the entire group of SMSC GE enterprises place a tremendous amount of caring for their team members. Its a great place to work with folks across broad professional levels. The senior management team does a good job in leading the organization and demonstrates the values they talk about in their interactions with the team.

    Cons

    Sometimes the "gambling" side of the business is over-emphasized by others outside the organization. It truly is about entertainment and value for the dollar. Unfortunately, not everyone recognizes this distinction when you interact with them and discuss where you work.

    Advice to ManagementAdvice

    The leadership team is solid at Mystic Lake. Clearly articulating goals and objectives is key to aligning team members with desired results. Continue with remodeling plans and keep the smoke to a minimum.

    Recommends
    Approves of CEO
  2.  

    Depending on who you worked under,you were treated differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel

    Pros

    Benfits,Some co-workers,some management in other departments.

    Cons

    2 sets of policy's,Mystic's and management's depending on if they liked you or not,You could do an outstanding job,But DO NOT Voice any complaints on anyone that they favored.Maybe Department heads need to do reviews on the managers.

    Advice to ManagementAdvice

    Walk the walk,be a leader not just for your yearly bonus you get for your great numbers YOU make,Please it's the TEAM MEMBERS that make MYSTIC.Management needs to go back to school,1st learn to respect your TEAM MEMBERS.This of course will fall on deaf ears. Counsil members need to speak with employees without them having the fear of getting fired.Maybe spend time in HR and read some of the complaints on management that go on deaf ears. Not always the team members that are at fault.

    Doesn't Recommend
    No opinion of CEO
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