There are newer employer reviews for NAPA Auto Parts
There are newer employer reviews for NAPA Auto Parts

See Most Recent

Great Job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at NAPA Auto Parts full-time

Pros

Great and very loyal customers

Cons

no negative comments from any customer

Other Employee Reviews for NAPA Auto Parts

  1. Helpful (3)

    If you want a job work here but if you want a career go elsewhere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Pay is just above average with annual raises. Good stock price.

    Cons

    Politics is a big role. Management only listens to what they want to hear. Traditional company that needs to change with the times. They never take employees' suggestions for improvement. It is micromanaged at the lower level. They keep you in the same job and never want to move you into another based on hard work. The ones that throw people under the bus are the ones that get promoted. Some managers are good while some are not. The bad ones will inflate the actual facts to turn in to upper management. The job you have is the same one you will retire in if you stay that long. Your career will be over if you work with this company. Benefits are cut on an annual basis. Pension fund just recently got frozen which probably gave the top execs a big bonus for meeting the numbers for income. I would give a star rating of ZERO if it were available.

    Advice to Management

    Value your employees and listen to the suggestions to improve the processes. Train your employees on the latest software and technology and allow them to be innovative with this technology. Upgrade your HR programs that give rank and file employees a career path doesn't include the same department they work in all the time. If they work in a support role they should have access to a program that can lead to a different role for the employee.


  2. Helpful (1)

    My Three Weeks Working At The Morgue

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Waldorf, MD
    Former Employee - Delivery Driver in Waldorf, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at NAPA Auto Parts part-time (Less than a year)

    Pros

    An acceptable place to work, and one that COULD have helped me keep my home of 23 years had things worked out. Delivery trucks were roadworthy, safe, and properly maintained (no questions asked, if something broke or wore out it was fixed asap). For the most part delivery vehicles were assigned, which as a life-long driver is appreciated and in my opinion greatly reduces vehicle neglect and abuse. Counter persons were highly knowledgeable and customers could find almost any part they needed in stock, but this had led to other issues (see Cons).

    Cons

    The building is a literal fire trap, wood structure with product (much of it flammable) so over-packed the isles are barely 2 feet wide, some exits blocked with product. A side door that take both hands to push open in the winter, and have to force open with your shoulder in the summer (has been that way for 20+ years!), and an inside "doorway" chiseled out of a concrete wall - no lintel or any structural framework. The occasional stray battery around a blind corner or the carpet tears that can hook your feet and throw you to the floor fast and hard. Owner is basically absentee (spends most of the summer months out riding around on one of his toys). Fellow employees were very competent and knowledgeable but are basically emotionally numb save for the occasional sarcastic quip. A very cold, gloomy and unfriendly atmosphere to work in. (Most longtime customers refers to the place jokingly as "The Morgue"). Employees under 6' tall will have much difficulty complying with some store policies. Mainly, as much inventory is packed to the ceiling, including heavy parts such as rotors. you are wisely forbidden to climb or straddle the shelves. For those shorter employees, this leaves using a step stool or ladder. The problem with this is you have a 3 minute time limit to weave and stumble your way through the half blocked isles, locate the correct part and race back with it. When playing Beat The Clock no one had time to replace the ladders in any designated location therefore it would take the next unlucky soul at least 3 minutes just searching for a ladder!

    Advice to Management

    Far too much inventory for the space available. I fear that building in it's current state is a tragedy waiting to happen - for both employees AND customers.


There are newer employer reviews for NAPA Auto Parts
There are newer employer reviews for NAPA Auto Parts

See Most Recent

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