There are newer employer reviews for NAVAJO Company

3 people found this helpful  

Strangest place I have ever worked - mgmt disconnected from clients, the actual work and personal industry relationships

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Acct Executive  in  Milpitas, CA
Former Employee - Acct Executive in Milpitas, CA

I worked at NAVAJO Company

Pros

Opportunity to build relationships with clients
Opportunity to work on marketing communications projects for large high tech companies
Detailed processes in place for most clients and projects

Cons

Relentless pressure from management about billable time. You will be ‘reminded’ constantly about your billable to unbillable ratio, even if you’re asked to do unbillable work.

Unrealistic expectation/demands to come up to speed quickly on clients’ technologies and complex project management application. Minimal training time does not prepare you adequately to hit the ground running on most projects.

Unrealistic project budgets – owner/manager minimizes dollar amount of project to win the job, but is disconnected from actual work so often under-estimates for project work. Therefore you either go over budget (bad) or bill it to unbillable time (also bad).

Virtually impossible to really take a day off. Most AEs are ‘silo’d’ to one account so there is no one to cover for you should you be sick or on vacation. Taking a vacation day involves major planning to get your day covered; a sick day means you’re on email and working from home while sick.

Poor management attitude toward employees in general – Quick to criticize and rarely if ever demonstrates appreciation, particularly for all the ‘above and beyond’ work you are expected to do.

Owner/manager is very disconnected from clients and from industry in general. Has no real relationships with the clients and is not actively plugged into networking in the Valley so is not capable of pursuing new business. He pressures employees to accomplish this.

Lifeless office environment. Work environment is nearly silent and lacks energy, enthusiasm, creativity. No vibrancy and minimal collaboration with other employees; extraneous conversation is discouraged.

Owner/manager does not do any of the actual work. When things are stressful and deadlines are tight and people are over-worked, he does not/cannot pitch in to help and he is not connected with the clients and their projects so cannot even advise. He simply tells people to work harder.

Salary about 15% under competitive rate in industry.

Advice to ManagementAdvice

Take a role in your agency beyond budgets and dollar-watching. Build relationships with your clients and get involved in the many networking opportunities in Silicon Valley to make a name for yourself, the agency, and win new business. Take steps to make employees feel valued.

Doesn't Recommend

7 Other Employee Reviews for NAVAJO Company (View Most Recent)

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  1. 3 people found this helpful  

    High pressure to take on excessive amounts of work without appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Milpitas, CA
    Former Employee - Account Executive in Milpitas, CA

    I worked at NAVAJO Company

    Pros

    1) Opportunities to learn new skills and learn about the technical industry.
    2) Opportunities to build client relationships and network.
    3) Opportunities to work with Fortune 100 companies and up-and-coming high tech companies.

    Cons

    1) Pressure to employees to be productive and fully functional in a position within days of hire.
    2) Pressure to employees to bill as many hours (minutes) of the day as possible to the client.
    3) Pressure to work (from home) while sick; difficult to take an entire day off while sick.
    4) Pressure to take on types of work not encompassed in an employee's job description and in which an employee may have no experience (such as from another position entirely).
    5) Pressure to take on excessive amounts of work to cover for when other employees leave the company.
    6) Lengthy time periods until replacement employees are hired.
    7) Pressure to take on more work than will fit into an 8-hour day; Pressure to work overtime to complete all work.
    8) High employee turnover.
    9) Library quiet office environment.
    10) Micromanaging management.
    11) Management uninvolved in client relations.

    Advice to ManagementAdvice

    1) Personally build client relations and client loyalty; do not rely entirely on AEs.
    2) Personally be involved in business development; attend trade shows and seminars; network with the industry.
    3) Invest in employee happiness and build loyalty; offer small perks such as breakfast or lunch once in a while.

    Doesn't Recommend
  2. 2 people found this helpful  

    experience w/ big companies, pressure on employees to work long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flash Developer
    Current Employee - Flash Developer

    I have been working at NAVAJO Company

    Pros

    get experience w/ big companies

    Cons

    location, pressure to work long hours at times

    Advice to ManagementAdvice

    less pressure on employees to work long hours

    Recommends
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