NCO Financial
2.4 of 5 103 reviews
www.ncofinancial.com Horsham, PA 500 to 999 Employees

103 Employee Reviews (View Most Recent)

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Great way to build customer service/call center experience

Customer Service Representative (Tracking Agent) (Former Employee)
Greensboro, NC

ProsPay was ok for the area
Flexible hours and schedules
Some room for growth and advancement
Fun work environment, great way to meet new people

ConsSome unprofessional supervisors and leaders ( not all but some)
.10 raise after a year
Deal with unruly customers more times than not

Advice to Senior ManagementA raise of at least $1 will be more sufficient after a year of dedicated service, choose leaders based on there knowledge and experience.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    It's average, somewhat of a good company to get experience

    Patient Access Service Representative (Current Employee)
    Richardson, TX

    I have been working at NCO Financial


    Pros: Casual dress code Monday through Friday Cons: Not much room for advancement, even when promised No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    NCO is very disorganized and reactive.

    Anonymous Employee (Current Employee)
    Lenexa, KS

    I have been working at NCO Financial


    Pros: Working from home is a definite plus. Most work at home postings are illegitimate, but NCO is very real regarding the work at home… Cons: The pay is considerably low compared to employers in similar industries. Seeing that it's a third party establishment, the job stability isn't very solid,… Advice to Senior Management: Management could really stand to meet more often; that way they have a better chance of being on the same page, instead of confusing the… More
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