108 Employee Reviews (View Most Recent)

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It's just a pit stop job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative  in  Houston, TX
Current Employee - Customer Service Representative in Houston, TX

I have been working at NCO Financial

Pros

You can make ok money while in school, and you can make good money in holiday season. You can gain experience.

Cons

There are a lot. Management really has no clue what they are doing, the place is unsanitary, and they will work the life out of you!

Advice to ManagementAdvice

Be careful who you trust and who bump heads with. There are is a lot of favoritism and unfairness when it comes to working here .

Doesn't Recommend

Other Reviews for NCO Financial

  1.  

    Great way to build customer service/call center experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative (Tracking Agent)  in  Greensboro, NC
    Former Employee - Customer Service Representative (Tracking Agent) in Greensboro, NC

    I worked at NCO Financial

    Pros

    Pay was ok for the area
    Flexible hours and schedules
    Some room for growth and advancement
    Fun work environment, great way to meet new people

    Cons

    Some unprofessional supervisors and leaders ( not all but some)
    .10 raise after a year
    Deal with unruly customers more times than not

    Advice to ManagementAdvice

    A raise of at least $1 will be more sufficient after a year of dedicated service, choose leaders based on there knowledge and experience.

    Recommends
    No opinion of CEO
  2.  

    It's average, somewhat of a good company to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Patient Access Service Representative  in  Richardson, TX
    Current Employee - Patient Access Service Representative in Richardson, TX

    I have been working at NCO Financial

    Pros

    Casual dress code Monday through Friday

    Cons

    Not much room for advancement, even when promised

    Doesn't Recommend
    No opinion of CEO
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