There are newer employer reviews for NCO Financial

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Wake up Call

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Collections Representative  in  Richardson, TX
Current Employee - Collections Representative in Richardson, TX

I have been working at NCO Financial

Pros

The hourly pay and the people you meet while working

Cons

You only get somewhere if you know someone. Be prepared to be another money making machine for management when you walk through the door. As long as you're collecting money, you're on good terms with management. When numbers go down, so does your reputation. One month you're collector of the month, the next you're stressed out about if you're ever going to hit budget again. The budget system is rigged. You will find yourself with a higher budget than experienced 6 or 7year collectors, while you're a newbie. Be expected to be talked down on by managers, supervisors and team-leads behind your back, but smiled at when they see you. It's like playing a psychological game in that place. It's not professional and be expected to be treated like a face in the crowd.

Advice to ManagementAdvice

Start acting like you care, change the bonus structure and start caring about employees even if they aren't bringing in their monthly budget.

Doesn't Recommend
No opinion of CEO

109 Other Employee Reviews for NCO Financial (View Most Recent)

Sort: Rating Date
  1.  

    Unstructured and Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MobileMe Advisor  in  Charlotte, NC
    Former Employee - MobileMe Advisor in Charlotte, NC

    I worked at NCO Financial

    Pros

    Can not think of anything really positive with the company. It exposes you to call center experience and Apple products.

    Cons

    Unstructured. Promotions not based on merit but friendship with management. HR doesn't address complaints. No room for advancement. No confidentially.

    Advice to ManagementAdvice

    Management need to take notice of the complaints by the advisors. There is no stability with the company. Everyone is out for the next person. Its a shame that an advisor can not like another advisor and make up lies to end employment. Wouldn't recommend anyone to work for this company.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    It's just a pit stop job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at NCO Financial

    Pros

    You can make ok money while in school, and you can make good money in holiday season. You can gain experience.

    Cons

    There are a lot. Management really has no clue what they are doing, the place is unsanitary, and they will work the life out of you!

    Advice to ManagementAdvice

    Be careful who you trust and who bump heads with. There are is a lot of favoritism and unfairness when it comes to working here .

    Doesn't Recommend
There are newer employer reviews for NCO Financial

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