There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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It had more downs than ups

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative/Technical Support Representative in Hampton, VA
Former Employee - Customer Service Representative/Technical Support Representative in Hampton, VA

I worked at NCO Financial

Doesn't Recommend
Doesn't Recommend

Pros

The pay is pretty good because they would give us unlimited overtime, but then they would stop the overtime every so often for long periods of time.

Cons

It was a very unprofessional environments, you got promoted off of who you knew or who you were close to. The supervisors were very unfair, disrespectful, and felt the need to treat their employees like trash

Advice to Management

Just change your overall professionalism.

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  1. Helpful (1)

    Very satisfying, enjoyable workplace, and a nice environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intermediate Supervisor (PAL) in Pittsburgh, PA
    Current Employee - Intermediate Supervisor (PAL) in Pittsburgh, PA

    I have been working at NCO Financial

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The workkplace is very fun, and the people are great. Very good management are very good at assisting employees when needed. Very good hours either 8 - 4:30 shift or 9:30 - 6. Monday through Friday.

    Cons

    The only downsides that I would say would be the pay. It is not the highest paying position, and also from what I understand it does take a long while for raises and evenw hen received raises are not very high, but still very workable.

    Advice to Management

    To be honest the management is excellent I have no complaints about the management. The immediate supervisors are great, and the project manager is very freidnly and very professional.


  2. Helpful (1)

    Wake up Call

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Richardson, TX
    Current Employee - Collections Representative in Richardson, TX

    I have been working at NCO Financial

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The hourly pay and the people you meet while working

    Cons

    You only get somewhere if you know someone. Be prepared to be another money making machine for management when you walk through the door. As long as you're collecting money, you're on good terms with management. When numbers go down, so does your reputation. One month you're collector of the month, the next you're stressed out about if you're ever going to hit budget again. The budget system is rigged. You will find yourself with a higher budget than experienced 6 or 7year collectors, while you're a newbie. Be expected to be talked down on by managers, supervisors and team-leads behind your back, but smiled at when they see you. It's like playing a psychological game in that place. It's not professional and be expected to be treated like a face in the crowd.

    Advice to Management

    Start acting like you care, change the bonus structure and start caring about employees even if they aren't bringing in their monthly budget.


There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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